Aftermarket November 2023

NOVEMBER 2023 AFTERMARKET 21 www.aftermarketonline.net ECONOMY AR PART OF A CIRCUL FACTURING USED IN REMANUF 96% LESS RAW MATERIALS OE MATCHING QUALITY PRODUCT GROUPS IN 8 WIDE RANGE automotive parts Remanufactured out pro- oss s d o cess saves up t and the environm Elstock offers a w with of raw materials 96% ment. Our remanufacturing p o of products acr ange wide r sign up key members of their respective management teams. Summing up the second course, Terry Gilbert, owner of Fix Auto Stevenage and chair of the Fix Auto UK National Leadership Team, said: “It was brilliantly captivating throughout. I truly wish I know now when I started out all those years ago. We are living and working through completely different times but now I’ve sat through the course, I’m convinced I could have helped a couple of highly valued colleagues who, unfortunately, had to leave us.” By the mid-year point of 2023, Fix Auto UK surpassed 50 mental health first aid graduates, deeming the half century a suitable time to roll out the scheme to the entire network. However, it is worth noting that although simply getting people through the course is one thing, tailoring it to the requirements of the accident repair industry is another. Fix Auto UK’s Managing Director Ian Pugh realises this, commenting at this stage that “while Carl has followed the strict guides laid down by Mental Health First Aid England, as this is so new to the industry, we have literally been finding our own way in which we feel the course benefits our industry. I’m delighted to say that we’re now able to build upon those successes.” Galvanised by the unanimous network-wide support, in September 2023, the landmark of having 100 qualified Fix Auto UK Mental Health First Aiders became a reality. Achieving such a feat less than 18 months after the initiatives’ inception makes the milestone ever sweeter, and also makes the initially ambitious target of having 2 qualified MHFA staff members at every Fix Auto site now seem inevitable. Gaining momentum Speaking of the achievement, Carl Norton stated on final day of the landmark course that “this is an extremely proud day for me, personally, and for the network. To have 100 successfully qualified Mental Health First Aiders in less than 18 months is beyond all my expectations when we started this journey, but this really is just the start. The course is gaining momentum with our Franchise Partners and will only accelerate, and the feedback from those who have attended has been incredible.” To echo the initial sentiment, actions speak louder than words, and with Carl’s and the wider network’s support, the goal of reaching two Fix Auto mental health first aiders per bodyshop will undoubtedly become a reality. Right: Carl Norton conducting the first Fix Auto UK Mental Health First Aid Course

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