Aftermarket March 2024

When global brand JLM Lubricants was presented with the opportunity to sponsor the Top Technician and Top Garage competitions in 2024 there was little discussion to be had beyond confirming a few details, and the answer was a resounding yes! These awards celebrate the very best of the best; Technicians and workshops that are committed to ongoing learning and development, that focus on putting the customer at the heart of everything they do and strive to deliver excellence day-in, day-out. This includes the way they treat and recognise their people, to their brand promise closely matching their delivery. These top-flight techs and workshops also look for the best when it comes to the additives and lubricants they choose. Every time they unscrew a lid or use a toolkit they are in effect risking their hard-earned, hard-won reputation. There cannot be any margin of error with a poor performing product, A.K.A one where the claims far exceed the delivery on a dismal scale of underperformance to zero performance. Mike Schlup, JLM Lubricants UK explained further: “Every working day we’re talking to top tier technicians and 20 AFTERMARKET MARCH 2024 TOP TECHNICIAN AND TOP GARAGE 2024 www.aftermarketonline.net TT/TG 2024 Full Event Partners JLM Lubricants UK on why they have thrown their weight behind the competitions workshops that are telling us that the additives they choose have to work hard and deliver to fundamental Lean principles of ‘right first time on time every time’. Many are now recommending additives to their customers to use in between servicing and repairs. This is not simply to build an ongoing additional income stream which is always welcome of course, but primarily to keep vehicles in as good a condition as possible before the next workshop visit. In the last two years and incidentally, not just in the UK but all over the world, we have seen a steep migration away from cheap lubricants and additives. The tide is turning. “Go beyond the marketing hype and cheap as chips formulas contain little or virtually none of the active ingredients that would make them fit for purpose. They just don’t work so they are a false economy and a big red flag. We are also seeing a drive from workshops towards sustainability and embracing the Circular Economy. The important principle is that they must demonstrate they are responsible businesses on many levels including processes, services, and their entire operational ethos. This encompasses the additives and lubricants they use and the ONLY THE BEST FOR THE BEST Full Event Partners:

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