Aftermarket March 2024

62 AFTERMARKET MARCH 2024 TRAINING www.aftermarketonline.net Upcoming training dates and news on courses TRAINING UPDATE Point S rolls out ADAS course Point S Tyre & Autocare has started running a new ADAS training course. The course, an IMI Level 2 Award in Advanced Driver Assistance Systems (ADAS) Calibration (610/1338/9), is being exclusively offered to Point S Members. The first course was run at the Hella Training Academy in Banbury. The course is part of the overall plan for Point S to be able to offer the largest network for EV maintenance in Europe by 2026. The new course follows the Air Conditioning Service and Maintenance Level 3 Award, which first ran in June. Jon Taylor, Point S UK and European Training Manager, said: “As ADAS calibration becomes more frequent in the automotive aftermarket, we are delighted to provide Point S technicians with the skills, knowledge, and confidence to work with these complicated systems. This class-leading course enables our members to not only futureproof their businesses, but the people within them.” Welcome to Aftermarket’s training section. Here you can find the latest on upcoming training dates, as well as news on courses becoming available. If you have information on training you wish to share, please get in touch with the editor via email: alex@aftermarket.co.uk Autotech Training recently provided a first-ofits-kind two-day tech-for-non-tech training course for 34 case handlers at The Motor Ombudsman. The course included one day’s training at organisation’s Westminster H.Q, and a second day’s training at a garage. The course was wide-ranging, covering EV functionality as well as enabling those taking it to comprehend basic diagnostics and faults on ICE vehicles. Alistair McCrindle, Head of Operations at Autotech Training said: “While the delegates didn’t require hands-on learning, as they do not repair or maintain vehicles, we felt it was vital to support the learning process that they had an opportunity to see and touch some of the vehicle components they were being trained on. The Motor Ombudsman’s commitment to upskilling its case handlers will support the transition to EV and help customers as the evolution of the vehicles they drive continues at a fast pace. Bill Fennell, Chief Ombudsman and MD of The Motor Ombudsman, added: “Despite the volume of complaints around electric vehicles creeping up, in relation to the growing numbers of EVs on the road, the figure is relatively low which demonstrates that the majority of EV owners have a positive experience. By offering advice and sharing knowledge, we can help alleviate some of their concerns and drive down complaints. This is why training our case handlers, through Autotech Training, and equipping them with a good solid foundation of knowledge has been so important.” Tech-for-non-tech course for The Motor Ombudsman, courtesy of Autotech Training

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