The evolution of driving technology is posing new challenges for garages. The profession is changing, bringing ever greater demands but also new incentives. The spread of e-mobility and the resulting transformation of the automotive industry is eliminating certain services, but it is also creating new opportunities. If garage owners and operators can embrace this transformation, they have the chance to become a onestop shop for all e-mobility services. This is a tough challenge, but it is also a great business opportunity. In this article we explore the changing landscape, the skills needed to thrive in this new era, and how Juice Technology can seamlessly integrate e-mobility into a garage’s daily business. Less maintenance, more business While it’s true that electric cars require less routine workshop maintenance than conventional cars, car-related services will still be essential. With battery-electric drives, there is no longer any need for exhaust checks and oil changes. Similarly, changing spark plugs and filters and overhauling injectors will also be a thing of the past. In the future, servicing will focus primarily on seasonal tyre changes, cleaning and tuning work. Garages therefore need to start thinking about new business opportunities, such as consulting, purchasing advice and sales. Electromobility opens up opportunities that go beyond the usual repair and maintenance services. After buying an e-car, the customer’s most important questions are: How do I charge the vehicle? How fast can I charge the vehicle and what do I do when I’m on the go? And it is precisely these needs that garage owners can put to good use. New skills for a changing profession As the automotive industry transforms, the aftermarket sector is also changing – from garages to dealers. The operators who successfully ride the wave will be those who are able to adapt to customers’ changing mobility habits. Adapting requires garages to acquire new skills, including management and marketing skills, but also specialised technical skills in electric vehicle (EV) diagnostics, battery maintenance and high voltage systems. It will be very important for garage managers and operators to gain experience with advanced electronics and software. Equally important is deepening your knowledge of charging infrastructure. With more electric vehicles on the road, the demand for charging points will increase 58 AFTERMARKET APRIL 2024 EVS AND HYBRIDS www.aftermarketonline.net MAKING THE MOST OF THE E-MOBILITY OPPORTUNITY Juice Technology says if garages evolve into multi-service providers, they can make the most of the e-mobility opportunity
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