The voice of the independent garage sector December/January 2026 www.aftermarketonline.net 14 Technical Oil filter tech in focus 18 25 Top Awards review Garage visit That’s a wrap for 2025! Ells’ industry mission
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Editor’s comment 3 www.aftermarketonline.net SEPTEMBER 2025 Editor John Shepherd john@aftermarket.co.uk +44 (0) 1732 370 345 Head of Sales Angela Lyus angela@aftermarket.co.uk +44 (0) 7823 736 629 Managing Director Ryan Fuller ryan.fuller@dfamedia.co.uk Marketing Manager Hope Jepson hope.jepson@dfamedia.co.uk Production Design Anthony Wiffen production@aftermarket.co.uk +44 (0) 7851 612799 Finance Department accounts@dfamedia.co.uk +44 (0) 1732 370 340 Contributors Bill Fennell | Nathan McHugh Marcel Wendt Published by DFA Media Group 192 High Street Tonbridge Kent TN9 1BE +44 (0)1732 370340 ISSN 2516-9149 Aftermarket is published 10 times a year and is sent free of charge to applicants meeting the publisher’s criteria. All others may subscribe at £60 per anum, £120 Europe and £150 rest of the world. While every care is taken to provide accurate information, the publisher cannot accept responsibility for any errors or ommisions, no matter how caused. All rights reserved. No part of the publication may be reproduced or transmitted in any form or by any means without prior consent of the publisher. The views of contributors do not necessarily represent the views of the publisher. Copyright: DFA Aftermarket Media Ltd 2026. Average net circulation July 2023 to June 2024 21,945 Time to spread some extra Christmas cheer Are your Christmas and new year gifts and arrangements all wrapped up yet? If you’re anything like me the answer is no! There’s also the not-so-small matter of work that has to continue, come what may — but even if you do manage to get a few days away from the garage over the festive holiday period, some last-minute MOTs and services will all be welcome in terms of the bank balance. It’s certainly been another difficult year for many businesses and families. If you are still wondering what to buy friends and family, please consider adding a very worthy cause to your shopping list — the Christmas Families project launched by the automotive industry charity, Ben. The project runs until December 15 and can be a lifeline for families and members of the automotive community in the run-up to Christmas. Now in its sixth year, the project provides financial, emotional and wellbeing support for automotive people struggling to make ends meet at this time of year. You will find full details of how you can help on page 8 of this issue, so please take a look and see if you are able to spread some cheer that little bit further. Also in this edition, we’ve a special roundup of Aftermarket’s 2025 Top Awards, which concluded in spectacular style in November. If you were not among the UK’s leading garages, technicians and automotive businesses at the amazing gala dinner and awards ceremony, you can get a taste of what you missed starting on page 18. We also have our regular news and features, including a look at some of the issues that will have an impact on independents as we enter a brand new year. Find out what the formation of a new industry body to help improve MOT tester training, by a group of the UK’s leading MOT training organisations, will mean for your business. There’s a special article in our business section on how secure access could make or break the UK’s electric vehicle ambitions, with many independents being held back not by skills, but by their ability to gain secure access to the systems that modern vehicles rely on. So, whether you’re reading this on a well-earned tea break at work or taking a break from struggling with the Christmas decorations, sit back, relax and enjoy the issue. Merry Christmas — and we’ll be back with our first edition of the new year in February. John Shepherd Editor
4 www.aftermarketonline.net DECEMBER/JANUARY 2026 Contents 10 12 18 Business Key to tech freedom 10 Digital safeguarding 11 14Technical Vital filter tech advice 14-15 Beyond the tailpipe 16 6 News All the industry latest 6-9 Insight Keep the personal touch 12 Top Awards Special finals and gala celebrations review 18-24
5 www.aftermarketonline.net DECEMBER/JANUARY 2026 Subscribe to 46Plus On the road 46-47 On the move 48 Tea Break 50 Garage visit 25 Products 26-27 Sustain to gain 28-31 Steering & suspension 32-34 Wheel alignment 36-37 Peak planning 38-42 Safe & secure workshop 43-45 25In focus
News 6 www.aftermarketonline.net DECEMBER/JANUARY 2026 Agroup of the UK’s leading MOT training organisations has formed a new, independent industry body to help improve tester training. The new MOT Training Providers Association (MTPA) said it will work with the Driver and Vehicle Standards Agency on improving and standardising MOT tester training across the country. Founding members of the association include MOT Juice, The Test Centre, MOT Learning Services, Protech Academy, VOCS, MOT Group. Other respected providers are expected to join imminently, MTPA said. The formation of MTPA follows talks between the association’s founder, Barry Babister of MOT Juice, and the DVSA. He said both sides recognised the need for clearer, more detailed and more consistent training guidance for the MOT industry. ‘Maintain credibility’ Every year, DVSA issues an annual MOT training curriculum that all MOT testers must complete. Historically, the wording of this curriculum has been intentionally broad, leading to varying interpretations among training providers, MTPA said. As a result, testers completing their mandatory training have not always been up-skilled on the same topics or to the same depth. MTPA chair Babister said: “For the industry to maintain credibility and safety standards, MOT testers must receive consistent, accurate training. MTPA will work with DVSA to help shape clearer annual curriculum guidance so that every training provider teaches the same material to the same standard. “This collaboration benefits everyone – training providers, MOT testers, and ultimately the motorists who rely on the MOT system.” According to MTPA, the MOT industry remains one of the most heavily regulated in the UK. There are around 24,000 testing stations nationwide, supported by about 80,000 MOT testers. Each year, 4,000-5,000 new candidates train to become authorised MOT testers and about 5,000 testers leave the industry or allow their authorisation to lapse. Compliance In addition, regulatory discussions suggest that authorised examiners and all those responsible for managing MOT testing operations may soon be required to complete annual MOT compliance training and pass an associated assessment. MTPA said, if confirmed, this would represent one of the most significant changes to MOT training in a decade. The association said it will act as an industry forum to ensure training providers can prepare for these changes in a consistent and structured way. MTPA will meet annually with DVSA to discuss a range of issues, including reviewing the upcoming year’s MOT training curriculum. The first formal DVSA-MTPA curriculum review meeting is scheduled for later this year. Visit https://mtpa. co.uk/ for details about the association. New MOT body to boost testing training standards
News 7 www.aftermarketonline.net DECEMBER/JANUARY 2026 For the past eight years, Hidria has supplied the VW Group with combustion pressure sensing glow plugs ‘PSG’ in addition to regular Glow Plugs. Until now, only a certain percentage of vehicles, those not originally built with a Hidria Pressure Sensor Glow Plug, could be serviced by Hidria in the aftermarket. We now are thrilled to announce the launch of a brand-new plug and play Hidria PSG (H70 011) for those vehicles not originally equipped by Hidria. In parallel to its own PSG (H70 001), Hidria can now fully cover the complete VW engine range in the aftermarket with two versions. This latest innovation comes just weeks after Hidria received a prestigious award for numerous activities in the field of international patent applications from the World Intellectual Property Organization at the International Technology Transfer Conference, organised by the Jožef Stefan Institute. The award was accepted on behalf of Hidria by Peter Uršič, head of innovation at Hidria, who has been involved in the application of Hidria’s most important patents for many years. Independent garage group EAC Telford has announced its expansion with the launch of a new site in Hortonwood, Telford, with an £85,000 investment in new equipment and technology. EAC said Hortonwood, which has a centralised booking system and enhanced workshop capability, marks the firm’s fourth site. The launch comes after the Point S UK network member was named multisite garage of the year at the Automechanika Birmingham Garage Awards. EAC said that having been nominated by its own customers, the award reflected its outstanding customer service and technical excellence. “We’ve worked hard to build trust with our customers, so to receive that recognition directly from them was a real honour,” said Mark Kettle, director at EAC Telford. “We’ve employed seven new staff across the business to support the new site, including experienced technicians and a new managing director. This is more than a business expansion – it’s a commitment to the area and growing sustainably while keeping service standards high.” Hidria expands PSG coverage for aftermarket EAC Telford unveils £85,000 expansion
News 8 www.aftermarketonline.net DECEMBER/JANUARY 2026 New garage safety alert after fake car parts raid Fake vehicle parts continue to pose a threat to garages and motorists, with the revelation that more than 3,600 counterfeit components have been seized in a raid in South Gloucestershire. The ‘branded’, potentially lethal fakes, including spark plugs, oil filters and sensors worth over £100,000, were removed by trading standards officials from a self-storage facility operated by a trader in an operation supported by the Intellectual Property Office (IPO). Officers also discovered counterfeit parts in plain packaging alongside sheets of unused counterfeit labels. The raid came more than a year after Aftermarket magazine revealed that UK authorities were launching a renewed campaign alerting garages and consumers to the risks of counterfeit automotive parts on the market. The South Gloucestershire operation, supported by the IPO through the Tick Box Scheme, involved enforcement teams from eight major car manufacturers. Targeting a sophisticated counterfeiting operation, it uncovered illegal parts ready for widespread distribution. The Independent Garage Association (IGA) said it continued to work with the IPO in supporting the national ‘Fake Always Breaks’ campaign, which highlights the dangers of counterfeit vehicle parts and the importance of vigilance across the motor trade. The IGA is urging all independent garages to familiarise themselves with the IPO’s guidance on how to spot and report counterfeit parts. Warning signs include vague product descriptions, poor-quality packaging, missing safety information, and unfamiliar or misspelled branding. Ben launches Christmas lifeline Ben, the automotive industry charity, has launched its Christmas Families project. The project, which was launched on World Kindness Day and is a lifeline for automotive families in the run-up to Christmas, runs until December 15. Now in its sixth year, the project provides financial, emotional and wellbeing support for automotive people and their families who are struggling to make ends meet, during the festive period. In the lead up to Christmas Ben can help eligible families with: O Food costs – making sure no-one goes without food over the coming weeks, and that each family has a festive meal on the table; O Financial support – to ease the burden of household bills or essential household items; O Emotional and wellbeing support – offering a listening ear and guidance during what can be a challenging time of year; O Gifts under the tree – families with children will receive a voucher to buy a Christmas gift, so that every child will receive a gift to help make their Christmas feel extra special. Ben will also provide an extra gift for all children. Ben is again working in partnership with The BMTA Trust which is supporting this project. Ben is encouraging anyone working (or who has worked) in the automotive industry who is worried about making ends meet this Christmas to ask for support. If you, or someone you know, works in the industry and needs help this Christmas, get in touch using Ben’s free and confidential helpline (08081 311 333) or visit http://www. ben.org.uk/ to use webchat.
News 9 www.aftermarketonline.net DECEMBER/JANUARY 2026 Mark Field, chief executive of IAAF, has slammed November’s budget for doing nothing to support the thousands of businesses that deliver affordable mobility to the millions of motorists every day. Chancellor of the exchequer Rachel Reeves (pictured) announced a range of measures to “update the tax system for a modern-day economy”, including a new per-mile levy for electric and plug-in hybrid cars from 2028. But Field said: “We’re an aftermarket, not an afterthought and shortterm thinking by successive governments has now meant £4 billion of grants to sell EVs that not everybody wants or can afford. Even more remarkable is this government’s plan to charge the ones that do, with a payper-mile tax on EVs. This will further reduce EV adoption.” Nick Connor, CEO of the IMI, said the institute was delighted that its pre-budget call for action to improve access to apprenticeships had been partly addressed in the budget. But he added: “When will the government recognise the critical role of the aftermarket in giving businesses and consumers the confidence to switch to EVs?” Mike Hawes, SMMT chief executive, welcomed changes to the VED expensive car supplement and other measures but said this would not offset the impact of introducing the EV excise duty. International best-selling marketing author, Dee Blick, will be passing on her expertise for Aftermarket readers in the new year. Dee is a Fellow of The Chartered Institute of Marketing and an author of best-sellers including The Ultimate Small Business Marketing Book and The 15 Essential Marketing Masterclasses for Your Small Business. Her fifth marketing book, You’re the Best! How to build an authentic and magnetic personal brand, launched in November. Dee said: “I’ve spent the last four decades working with thriving, small businesses where the business founder undoubtedly shapes the brand story and crucially how customers perceive their business. “For the last 20 years, I’ve forged strong connections in the automotive aftermarket. Having worked with many technicians, I know they’re time pressed, but they should not drop the ball when it comes to building their personal brand.” You don’t have to be a motivational style speaker to succeed, Dee said. “Readers of my new book will find a blueprint they can use to shape, inform, and inspire their brand building, with no fluff or filler. I’m thrilled to kick off my column in Aftermarket in February, sharing excerpts from the latest book.” ૻ6KRUW WHUP WKLQNLQJૼ XQGHU ᎮUH in industry budget reaction Marketing expertise at your service!
Business 10 www.aftermarketonline.net DECEMBER/JANUARY 2026 Independents need key to set technicians free Marcel Wendt, CTO and founder of Digidentity, on how secure access will make or break the UK’s EV ambitions Electric vehicles have become a common presence in workshops across the UK, and their numbers are climbing quickly. In September 2025 alone, more than 72,700 batteryelectric cars were registered, accounting for 22.1% of all new registrations according to the Society of Motor Manufacturers and Traders. Independent garages remain at the heart of the UK’s repair economy, with many already investing in EV qualifications and equipment. Yet many remain blocked not by skills, but by their ability to gain secure access to the systems that modern vehicles rely on. The shortage of EV-trained staff is well known. The Institute of the Motor Industry reported in July that around 28% of UK technicians are now qualified to work on EVs, with a projected shortfall of more than 25,000 by 2035. Training is increasing, but many garages find that even with the right qualifications, they still cannot complete the work their customers need. Security-related functions, including programming replacement keys, accessing immobiliser codes or working on anti-theft systems, remain locked behind manufacturercontrolled gateways. While these restrictions are in place for good reason, without a recognised process to authorise independent technicians, work is pushed back to franchised dealers. This results in delays for garages and higher costs for drivers, even when independents already have the skills and equipment needed. This is the problem the SERMI scheme has been designed to address. Already live in several European countries and due to go live in the UK soon, SERMI establishes a single standard for verifying workshops and technicians. Once verified, they can use their credential to access security-related information across multiple brands. Instead of navigating separate logins and approvals for each manufacturer, independents have one trusted route. For workshops, this removes unnecessary friction. For drivers, it preserves choice and keeps the repair market competitive. As the appointed Trust Centre for SERMI in the UK, Digidentity is responsible for verifying identities, issuing credentials, and ensuring compliance. The role is to provide the secure infrastructure that allows the scheme to function fairly and reliably for everyone involved. With the framework now established and rollout approaching, the focus must shift to readiness on the ground. Garages need clear guidance on how to register, what documentation is required, and how quickly brand coverage will expand. The Independent Garage Association has already begun publishing practical enrolment information, but ongoing clarity will be essential as more technicians prepare to onboard. As this takes shape, secure access will become a normal part of day-to-day operations, not a barrier that blocks qualified professionals from carrying out essential work. Independent garages have always been central to UK mobility and will remain central in the EV era, but only if they are given the access that lets them apply their skills. SERMI provides the model for that access. With trust and identity at its core, it can ensure the aftermarket continues to serve drivers competitively and safely as the EV transition accelerates. Marcel Wendt
Business 11 www.aftermarketonline.net DECEMBER/JANUARY 2026 Digital safeguarding Nathan McHugh, associate account director at CARMA, on importance of ‘reputational airbags’ to soften the blow for your business in case of cyberattack Jaguar Land Rover was recently the latest in a growing line of major brands to be hit by cyberattacks. The media impact was nothing short of significant. Since the incident came to light in September, CARMA, a leading provider of media intelligence, tracked almost 13,000 articles generating an estimated 1.48 billion impressions. Most of the coverage (86.1%) carried a negative sentiment, reflecting mounting pressure on the company. Independent garages are increasingly reliant on digital systems — from parts ordering platforms and planning software to customer databases and diagnostic tools. While this technology has transformed efficiency, it has also created new vulnerabilities. When systems go down, operations grind to a halt, customer data may be compromised, and the financial impact can be severe. For independent garages operating on tight margins, even a few days of disruption could prove catastrophic. But beyond the immediate operational challenges, there’s another critical concern: your reputation. The reality is that cybercriminals don’t just target large corporations. Small and medium-sized businesses are often viewed as easier targets because they typically have fewer security measures in place. From our experience working with brands facing crisis situations, we’ve seen that proactive and transparent communication is essential. The moment you suspect or confirm a breach, clear communication becomes your most valuable tool. Customers need reassurance about their data and clear guidance on any steps they should take. Suppliers and partners need to understand how the incident affects them. Employees need to know their role too. Speed matters but so does accuracy. It’s better to communicate what you know, even if it’s limited, than stay silent while speculation mounts. Regular updates show you are actively managing the situation. Use every appropriate platform including social media, email, newsletters and phone calls to reach those affected. How you communicate can mean the difference between customers who stand by you afterwards and those who may take their business elsewhere. While we can’t advise on technical security measures, we do advise you have a communication plan in place. In the event of a crisis, this will allow you to respond quickly, effectively and to protect your operations and reputation — arguably one of the most valuable assets for any independent garage owner. Visit www.carma.com for more information, or to better understand your audience and competitors. For peace of mind always use a Garage Equipment Association member. GEA accredited engineers work to an industry code of conduct. Your assurance their skills and knowledge have been independently assessed. IS YOUR EQUIPMENT ENGINEER GEA ACCREDITED? Ask your engineer for his accreditation card ! The Upholders of Industry standards since 1945 The Garage Equipment Association www.gea.co.uk GEA ACCREDITED ENGINEER Name Company Discipline Exp Date ID Number XX123456 XX123456 XX123456 XX123456 XX123456
Insight 12 www.aftermarketonline.net DECEMBER/JANUARY 2026 One of the most notable buzzwords of 2025 is ‘AI’ (artificial intelligence). It can often be referred to in name as ChatGPT or Microsoft Copilot, for example — which return information sourced and “learned” from the internet, often in a few seconds. Fast becoming a go-to aid in a similar way that traditional search engines have established themselves as a staple of modern life, this virtual resource has several uses. These include answering questions on a specific topic, analysing and summarising content and data, or helping to write a piece of text, whether this be a report, a letter or a social media post — which may not be a natural or simple exercise for some. There is an argument that AI brings several benefits for businesses, including garages, as it has the potential to drive further efficiencies and reduce the burden of repetitive or administrative tasks — freeing up time that can be spent on other activities. Whilst AI has its place and advantages and may act as a ‘template’ and starting point for how things may be done, it is similarly important that it is used in the right way, and not be counter-productive in the delivery of high standards of customer service. When it comes to using AI for the purpose of communications, AI-generated copy has its own recognisable style, may appear formulaic, ‘Americanised’, lack empathy, and contain inaccuracies. This is where AI can have its limitations, because good customer service is built through interactions centred around the personal touch and tailored approaches to reflect individual needs and circumstances. This is where human intuition is vital to responding in the right way, and where personal altruistic gestures, such as goodwill and going the extra mile in a customer’s time of need — shown by countless examples within nominations for The Motor Ombudsman’s annual Star Awards, which play a key role in building all-important satisfaction, long-term loyalty and helping to offset the risk of complaints. Generated AI cannot make this type of call in the spur of the moment like human thought-processes are able to. Similarly, should something go wrong in the eyes of a consumer and a dispute arises, finding an effective route forward that works for all parties is key to maintaining a positive relationship. AI may give a helpful steer in terms of how to approach a complaint — what can sometimes be a confrontational and emotionally charged scenario — but it is ultimately the art of personal decisionmaking, judgement and discretion by a business that will be a key factor in determining how best to respond. AI tools offer many answers and can be a useful reference point but may not provide all the solutions. With a garage being a customer-centric environment, AI can certainly act as a helping hand. However, while never leaving communicating and decisionmaking solely in the hands of a computer, AI, used wisely, can prove a gamechanger. Visit www.TheMotor Ombudsman. org/garages/tmo-accreditation/ benefits-of-joining for more information on accreditation to TMO’s Motor Industry Code of Practice for Service and Repair. Why the personal touch wins every time Bill Fennell, chief ombudsman and MD at The Motor Ombudsman (TMO), says workshops should not replace human interactions with AI Personal judgement, decision-making and discretion is ultimately the best
PUMPS, DRYERS AND MORE PIERBURG SPARE PARTS SUITABLE FOR TESLA MODELS '5,9( 6 ;< Ҷ REPAIR SMART www.ms-motorservice.com/int/en/drive-s3xy Want to Grow Your Customer Base? Njɦˠˠ۱ʇʱ̅ ɕ۱ʞɦ۱ɂ̖̖ ˗ʱ̅ ʒͧ ۱ʇ̖͔ ۱Ϧ̖ Γ מ ۱Å̅ ۱ʞɦ۱ˠǻͧ ۱ԾԿ۱ ˾̖̅ ʞͧ ם ۱Ϙɦϔɦ۱ʒɦ̅ ɦ͔ ǻɦɕ۱̖ ϔɦ͔ ۱£110 million worth of work ʇ̖͔ ۱̖ Γ͔۱ʒǻ͔ǻʒɦ۱͋ ǻ͔̅ ɦ͔ͧ מ ƛʞɦ͔ ɦͧ ۱̖̅ ۱ɂʱɕɕʱ̅ ʒ۱̖͔ ۱͑ Γ̖ ʱ̅ ʒ۱ʇ̖͔ ۱ Ϙ̖͔ ˗ ƀɦɊɦʱϔɦ۱Ɋ̖̅ ʇʱ͔ ˾ɦɕ۱ɂ̖̖ ˗ʱ̅ ʒͧ ם ۱̖̅ ۱ˏ̖ ɂ۱ ɦ̅͑ Γʱ͔ ʱɦͧ ۱ HOW IT WORKS Ł̅ ˠϦ۱͋ ǻϦ۱ʇ̖͔ ۱ɂ̖̖ ˗ʱ̅ ʒͧ ۱ǻʇɦ͔ ۱ʞɦ۱ ǻ̖͋͋ ʱ̅ ˾ɦ̅ ƛʞɦ۱ɊΓͧ ̖ ˾ɦ͔ ۱͋ ǻϦͧ ۱Ϧ̖ Γ۱ɕʱ͔ ɦɊˠϦ ǘ̖ Γ۱˾ǻ̅ ǻʒɦ۱Ϧ̖ Γ͔ ۱̖ Ϙ̅ ۱ǻϔǻʱˠǻɂʱˠʱϦ ם ۱ ˠɦǻɕ۱ʱ˾ɦͧ ۱֑ ۱͔͋ ʱɊʱ̅ ʒ۱ Ł̅ Ɋɦ۱ɂ̖̖ ˗ɦɕ ם ۱ʞɦ۱ɊΓͧ ̖ ˾ɦ͔ ۱ʱͧ ۱Ϧ̖ Γ͔ͧ ۱ ̖ ۱˗ɦɦ͋ ۱ǻ̅ ɕ۱˾ǻ͔ ˗ɦ۱̖ Ċ̖ ʱ̅ ۱ʞɦ۱ƨďͧ ۱ˠɦǻɕʱ̅ ʒ۱ Ɋ̖ ˾͋ ǻ͔ ʱ̖ͧ̅ ۱ͧ ʱɦ۱ʇ̖͔ ۱ ĤŁƛͧ ם ۱ƍɦ͔ ϔʱɊʱ̅ ʒ۱֑ ۱ƀɦ͋ ǻʱ͔ͧ Subscribed to the Aftermarket mailing list? Look out for our survey from them in December. Complete and enter our draw to win a £100 Amazon Voucher. 3 winners will be chosen! WIN £100 VOUCHER ƍɊǻ̅ ۱ʞɦ۱žƀ۱Ɋ̖ ɕɦ to request aFREE CONSULTATION
Technical 14 www.aftermarketonline.net DECEMBER/JANUARY 2026 Oils well that ends well if you know your filter tech Filtration expert UFI says understanding how the lifecycle of oil filters can impact vehicles is vital know-how for technicians Why does the oil filter, an apparently ordinary component, become the ‘main character’ whenever maintenance is carried out and how do thousands of driving miles affect it? 0km: Brand new In a newly replaced oil filter, the structure of the filter paper and the internal components are in the same condition as when they left the production line. Inside, there is a nonreturn valve, whose function is to prevent oil from draining out of the filter when the engine is switched off, ensuring a perfect seal. The bypass valve only operates during cold starts, while under normal conditions it remains closed. When oil passes through the filter, any mechanical impurities and colloids inside can be effectively removed. The oil flows easily through the filtering media, encountering low resistance. This means it reaches components such as the crankshaft and camshaft surfaces precisely, forming a complete film. This creates a contaminant-free lubricating environment for the engine, thereby preventing premature wear of its internal parts. 0-30,000km: Highefficiency operation As the vehicle’s mileage increases, in the oil filter the surface of the filtering media gradually traps impurities such as metal fragments and colloids. During this process, due to the constant absorption of these particles, the filtration pores gradually become blocked. However, filtration efficiency actually ‘improves’ until it reaches peak performance. At this stage, the filter can effectively remove impurities from the oil. The bypass valve remains ‘inactive’, and the oil flow resistance slowly increases while remaining within a safe and controllable range. Over 30,000km: Critical period for failures With further mileage, the filtration precision of the oil filter drops significantly. At this stage, the filter media accumulates a large number of impurities, and oil flow resistance increases considerably. The bypass valve starts to activate occasionally, allowing unfiltered oil to flow directly into the engine, causing serious wear to its internal components. With prolonged use, the non-return valve tends to lose its elasticity, reducing its hydraulic seal. This phenomenon causes oil to return to the sump. When starting the engine, the oil hydraulic circuit also takes longer to reach operating pressure, leading to non-continuous or delayed lubrication of parts. This
Technical 15 www.aftermarketonline.net DECEMBER/JANUARY 2026 accelerates component wear and increases the risk of overheating and potential engine damage. At this stage, the only thing to do is to replace both the oil and the filter promptly. Breakdown failure What happens if the oil filter is not replaced when necessary? The internal filtering media can become damaged or collapse. The filtration effect becomes virtually nil and unfiltered oil flows straight into the engine. Lubrication with unfiltered oil can have an abrasive effect on the walls of the combustion chamber. This allows oil to enter the combustion chamber and blue smoke is emitted from the exhaust. Maintenance costs will rise significantly. In mild cases, replacing the piston rings and regrinding the cylinder might be enough, though costly, while in more serious cases the engine may need to be replaced. Tech advances When replacing the oil filter, it is crucial to choose a reliable brand. Using a poor-quality filter not only fails to achieve the intended filtration effect but also significantly reduces its service life. UFI oil filters feature cutting-edge solutions to keep up with the everevolving automotive industry and support technological advances such as engine downsizing, the adoption of start-stop systems, integration of hybrid technologies, and the adoption of Euro 6 and forthcoming Euro 7 engines. UFI can also boast in-house production of innovative filtering materials, branded FormulaUFI. Among other advances, the company has developed a revolutionary filtering media called FormulaUFI.Micron, which is based on glass fibres (sometimes mixed with synthetic fibres) to maximise filter lifespan, optimise efficiency and reduce pressure drop. The efficiency of the filter is related to the size and distribution of the fibres: very small fibres increase filtration efficiency, while the gradient size extends the element’s service life. Furthermore, in oil modules, UFI uses reinforced plastic, which improves durability and performance. This innovation contributes to the overall efficiency and longevity of the filtration system. UFI’s commitment to innovation includes the use of novel materials for oil filters and multifunctional integration within the modules. This not only reduces weight but also simplifies the design, making the filters more efficient and compact. They are designed to ensure optimal resistance to high operating pressures, guaranteeing consistent performance even in tough conditions, as well as providing reliable protection for the engine. The filtering material used by UFI for its oil filters goes beyond simple filtration — it also ensures the highest engine performance. This is particularly important with the introduction of new, long-life lubricants, additives and oils — both mineral and non-mineral — which can cause lubricant degradation over time. UFI is also committed to environmental sustainability, and its filters reflect this commitment. The company’s ‘green’ modules — with no metal parts — are designed for minimal environmental impact, in line with the automotive industry’s growing focus on eco-friendliness. Completely blocked oil filter Internal structure of a new oil filter Normal operating status of the oil filter
Technical 16 www.aftermarketonline.net DECEMBER/JANUARY 2026 Exhaust paste becomes brittle when dry and can break off Nottingham-based components manufacturer offers advice for workshops in understanding and tackling emissions tech Around 2 million MOTs were expected to expire in December — a near 30% increase from the same period five years ago and 8% up on last year’s figures — and emissions control issues are often among key challenges facing motorists and technicians. BM Catalysts, a leading manufacturer of aftermarket hot end emissions products, says its mission of supporting garages and technicians includes advising on what can lead to a failure if existing or other aftermarket parts are insufficient. The leading European manufacturer of aftermarket hot end emissions products says it recognises the importance in emissions tech education. Control devices allow harmful emissions gases made up of hydrocarbons (HC), carbon monoxide (CO) and nitrogen oxides to pass through the complex precious metal ladened internal monolith. A chemical reaction takes place converting the harmful gases into a mixture of water, carbon dioxide and nitrogen. During an MOT inspection, a vehicle undergoes a routine emissions test. If the vehicle fails, the blame usually lies with the CAT or another emissions control device. However, it is important to note that the device can only convert the gases that are passed through it. If the vehicle in question is running poorly, the device becomes contaminated with unburned fuel. After a test failure, it is common for the emissions control device to be replaced without fixing the vehicle fault, which often results in another MOT failure later. BM stresses the importance in diagnosing the vehicle fault and preventing another MOT failure. The official reasons for failure are high amounts of HC (unburned fuel), faulty lambda readings and abnormal CO levels. Unburned fuel entering the device is caused by a number of factors, such as faulty spark plugs, a faulty fuel injection system and misaligned distributor timing. Faulty lambda sensor readings are caused by a faulty lambda sensor itself or faulty MAP (manifold absolute pressure) sensor. Another common malpractice is the use of exhaust paste. Due to the extreme heat of the device the paste becomes brittle when dry and can break off. If this dry paste hits the internal monolith, it can cause breakages and fractures, leading to incorrect amounts of harmful gases exiting the emissions control device such as CO. However, if the emissions control device itself is at fault, BM strongly recommends using a new fitting kit as a small investment that prevents big problems. Worn gaskets, perished rubbers, and rusty fittings can all cause leaks, excessive movement, or even damage to new units — risking warranty issues and potential costly, repeated replacements. Technicians are encouraged to fit new gaskets and other components every time. BM boasts a range of over 3,000 CATS and other products catering for 90% of the European vehicle car parc. Garages and technicians can use the firm’s free online learning platform, Garage Pro, for advice on the fundamentals of all emission control products, standards and more. Visit https://bit.ly/ bmcatsproducts to find out more. Beyond the tailpipe
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18 That’s a wrap on Top Awards 2025! Stories of tractors, trophies and triumph from the 15th November at the Top Awards finals day
19 www.aftermarketonline.net DECEMBER/JANUARY 2026 The 2025 Top Awards concluded in spectacular style on November 15, bringing together the UK’s leading garages, technicians, and apprentices for a day of fierce competition, innovation, and celebration. At the Delphi Academy in Warwick, Top Garage finalists faced their final in-person assessments, presenting their businesses, leadership strategies, and customer service ethos to a panel of expert judges. Meanwhile, Top Technician and Top Apprentice finalists tackled demanding, timed practical challenges designed to test technical expertise, problem-solving skills, and professional conduct under real-world pressures. Trade visitors from across the UK were invited to experience the finals firsthand, exploring the academy’s workshop floor, meeting Top Awards sponsors, and discovering the latest tools, products, and services from Snap-on, Delphi, LKQ Euro Car Parts, TOPDON, JLM Lubricants, VARTA, Garage Hive, Garage Services Online, and Mechanic Mindset. The event also featured a popular on-site burger van, where visitors enjoyed a Big Breakfast meal while supporting the automotive industry charity, Ben. In partnership with the Otley Burger Company, Ben said all proceeds would help to fund vital wellbeing initiatives for those working in the sector. The day’s excitement culminated at the DoubleTree by Hilton Hotel, Coventry, where the gala dinner and awards ceremony celebrated winners across all categories. The evening was a deeply emotional occasion, reflecting months of intense preparation and competition. Finalists savoured the recognition of their hard work while cheering on their peers, creating an atmosphere of camaraderie and mutual support. Across all categories, the room buzzed with pride, underscoring just how much the Top Awards mean to those who dedicate themselves to excellence in the UK automotive industry. $ GD\ ᎮW IRU RXU FKDPSLRQV Top Garage Mobile Mechanic: Cleevely EV Mobile 1-3 employees: The GarageWarmington 4-6 employees: JGG Automotive 7-9 employees: LawsonAutoTech Ltd 10+ employees: 2OGÀHOGV *DUDJH 6HUYLFHV /WG Multi-site: CCM Service advisor: Nicci Young, Millers Garage Newbury Ben Workplace Health & Safety Award: D&D Autos Ashford Ltd. Top Technician Winner – David Weston, KIA UK Runner-up –John Hall, John HallAuto Electrician. Top Apprentice Winner – &LDQ *ULIÀWKV (XUR 3HUIRUPDQFH Top Awards review
Top Awards review 20 www.aftermarketonline.net DECEMBER/JANUARY 2026 Award is ‘icing on the cake’ Cleevely EV Mobile was named winner of the Top Garage Mobile Mechanic category, recognising its technical expertise, customer service, and nationwide delivery of high-quality EV maintenance. “Winning the category is a tremendous honour,” said James Coates, co-founder of Cleevely EV Mobile. “From our technicians on the road to our office support advising customers across the UK, every member of the team has contributed to this achievement.” Since its launch in 2021, Cleevely EV Mobile has grown rapidly, expanding its team of EV specialist technicians by 114% in the past year alone. With a fleet of fully equipped mobile service MG5s, the company delivers routine maintenance, servicing, and on-site repairs at customers’ doorsteps, including battery health testing, charging system checks, reduction gear oil changes, and a wide range of minor mechanical or electrical fixes. Supported by the Cleevely Group’s parts department, technicians can source and fit hard-to-find components on-site, offering flexible scheduling and nationwide coverage across the UK. “Cleevely EV Mobile was born from a clear market need,” said Matt Cleevely, co-founder. “As EVs became more widespread, owners struggled to access convenient, knowledgeable servicing. “Launching in 2021, we brought the garage to the customer, with technicians fully equipped to handle maintenance and repairs on-site.” In addition to its Top Garage win, Cleevely EV Mobile was also a finalist in the Ben Workplace Health & Wellbeing Award, recognising the company’s commitment to employee welfare. Meanwhile, the group’s Cheltenhambased Cleevely Motors workshop was a finalist in the Top Garage category for businesses with 10+ staff, further underlining the group’s dedication to excellence across all areas of automotive service. Celebration of expertise Whole team tea has contributed to this achievement From left: Delphi’s Luke Garratt, Tim Benson, Sam Peters and Owen Lloyd
Top Awards review 21 www.aftermarketonline.net DECEMBER/JANUARY 2026 Oldfields Garage, a multi-awardwinning family-run Herefordshire business, was named Top Garage 2025 in the 10+ Employees category at this year’s Top Awards. The accolade recognises garages demonstrating excellence in leadership, operational efficiency, customer service, and innovation. Oldfields MD Tim Benson attended the Top Garage judges’ interviews alongside vehicle technician Owen Llyod and site manager Sam Peters. “Winning Top Garage, for the second time in three years, is the icing on the cake, but it truly reflects the dedication, teamwork, and effort of everyone at Oldfields Garage,” Benson said. “What makes this award truly special is the camaraderie and support within the industry. Even competing against some of the very best garages, there’s a genuine warmth and mutual respect in the room.” The past year has been a landmark one for Oldfields Garage, with a major workshop expansion creating specialist facilities for EVs, commercial vehicles, and motorhomes. “The reality of winning the category is really starting to sink in” Peters said. “This was my first time attending an awards platform of this scale, and it’s been an incredible experience.” Oldfields Garage has also strengthened its influence across the sector and local community. Benson has delivered school talks, inspiring students about careers in the automotive aftermarket and business management. Community engagement remains central to the garage’s ethos. In August 2025, Oldfields hosted a popular family fun day, offering behind-the-scenes tours, car displays, hands-on activities, and career guidance, while raising funds for St Michael’s Hospice and the ELY Memorial Fund. Having won nine major national garage awards in the past three years, Benson has signalled a thoughtful pause for Oldfields in 2026. While the business will step back from entering garage awards, it will remain a visible presence at industry events, supporting other outstanding garages across the UK. “We’re incredibly proud of what we’ve achieved over the past few years,” Benson said. said Tim. “Next year, we’ll still be at events supporting other brilliant garages, but we also want to focus on some exciting initiatives we’ve been planning. I want to give our team members the chance to pursue individual awards, and I’ll be encouraging them to take the lead on the process themselves.” There was genuine warmth and mutual respect in the room Mobile Mechanic Winner – Cleevely EV Mobile
Top Awards review 22 www.aftermarketonline.net DECEMBER/JANUARY 2026 ‘Inspirational’ benchmark for automotive excellence This year marked a milestone for Top Awards with the introduction of Top Apprentice, shining a spotlight on the next generation of UK automotive talent. Speaking at the awards ceremony Colin Denton, head judge for Top Apprentice and chief executive of the North London Garages Group Training Association, said: “When we were approached about adding Top Apprentice to the Top Awards, it immediately struck me as a brilliant idea. “Apprentices in the UK didn’t have anything like this at scale, and it’s been inspiring to see the level of skill and professionalism on display. Congratulations to all the finalists. You’ve shown what’s possible when talent meets dedication and great mentorship.” Ryan Fuller, managing director of the Top Awards, said: “This year’s finalists have demonstrated outstanding talent and commitment. Top Apprentice added a fantastic new dimension to the awards, highlighting the emerging talent that will drive the future of our industry. Congratulations to all our winners. You’ve truly set the ‘Top’ benchmark for excellence.” ‘Now time to shine online’ Garage Services Online (GSO) is calling on all Top Awards finalists to make sure their customers understand the skills and professionalism that earned them a place among the UK’s best, warning that even the most accomplished workshops risk missing out on profitable work if their expertise isn’t clearly visible online. As a key sponsor, GSO highlighted the critical role of digital visibility in turning technical and business excellence into tangible growth. Visitors to Delphi Academy had the chance to see how targeted campaigns help garages attract the right customers and convert clicks into bookings. “By supporting the Top Awards, we have the privilege of celebrating the very best, while also demonstrating how garages can turn their technical skill and professionalism into tangible, sustainable business growth,” said Jim Lang, MD at GSO. Expertise on display at academy Delphi Academy’s state-of-the-art training centre in Warwick provided the perfect environment for a day of highpressure and real-world challenges for Top Awards finalists. Luke Garratt, Delphi’s UK technical services manager, judged the Top Garage 10+ employee category, while Kenny Kay, technical support advisor at the academy, oversaw the 1-3 employee category. Katie Bowes, Top Apprentice finalist, on a task with judge Kevin Toms Event key speaker and Top Apprentice head judge Colin Denton
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