September 2018

www.aftermarketonline.net SEPTEMBER 2018 AFTERMARKET 3 CONTENTS BUSINESS 08 Big issue: Fight the fakes 12 Adam Bernstein: Succeeding with succession 14 Neil Pattemore: Back to basics 16 Hannah Gordon: Skills, bills and jaw-aches 17 Barry Babister: What’s new pussycat? 18 John Batten: Do you have a business or a job? TECHNICAL 20 Frank Massey: Inject some knowledge 22 Peter Coombes: EVs and hybrid vehicle tech 24 Karl Weaver: Non-intrusive testing IN FOCUS 26 Snap-on – Maximising success 28 Top Technician/Top Garage: Finals 30 Top Technician/Top Garage: 2018 winners 32 Top Technician/Top Garage 2019 34 MEYLE – 60th birthday 36 Automechanika Frankfurt 2018 preview 42 Online tools and management 44 Bearings 47 Ignition 50 Lighting PLUS... 54 Competition: Lumileds 56 Garage visit: Millers Garage 58 Garage visit: Cedar Garage 60 Training 64 Recruitment: New appointments 66 Teabreak TOP SUMMER TOP AUTUMN Editor | Alex Wells alex@aftermarket.co.uk | +44 (0) 1732 370 345 Sales Manager | Claire Hodder claire@aftermarket.co.uk | +44 (0) 1732 370 349 Contributors Adam Bernstein | Barry Babister | John Batten | Peter Coombes | Hannah Gordon | Frank Massey | Neil Pattemore | Karl Weaver Commercial Director | Ryan Fuller ryan.fuller@dfamedia.co.uk | +44 (0) 1732 370 340 Operations Manager | Ewa Hodden ewa.hodden@dfamedia.co.uk | +44 (0) 1732 370 340 Operations Administrator | Emma Floyd emma.floyd@dfamedia.co.uk | +44 (0) 1732 370 340 Finance Manager | Clare Jackson clare.jackson@dfamedia.co.uk | +44 (0) 1732 370 340 Publishing Director | Ian Atkinson ian.atkinson@dfamedia.co.uk | +44 (0) 1732 370 340 Published by | DFA Media Ltd 192 High Street, Tonbridge, Kent, TN9 1BE Alex Wells, Editor Average net circulation July 2016 to June 2017 21,525 W elcome to the September issue of Aftermarket – we are back from our summer break and super-keen to roar into autumn, with all the latest news and product. We also have the small matter of covering the winners of Top Technician 2018 and Top Garage 2018. The heartiest congratulations go to Top Technician winner Shaun Miller and Top Garage winners Cedar Garage. We have a special on the finals, held in June at Auto iQ on pages 28-29, as well as the Top Technician/Top Garage Gala Dinner. You can hear what the winners had to say on pages 30-31, and then you can even visit them, vicariously, as we have garage visits for both winners on pages 56-57 and 58-59. We also look ahead to next year, with the announcement of Top Technician 2019 and Top Garage 2019. That is on pages 32-33. Continuing the TT/TG theme, competition sponsors Snap-on are on page 26 to tell us how to maximise success. Meanwhile, 2017 TT winner Karl Weaver returns with another brilliant article on pages 24-26. Also on the technical side, Frank Massey injects some technical insight on pages 20-21, and Peter Coombes returns to continue is series on EVs and hybrids on pages 22-23. Barry Babister of MOT Juice is throwing light on the new MOT directive on page 17, while Hannah Gordon looks at the multiple skills required by the business owner on page 16. One of those skills is stepping back and on pages 18-19 John Batten asks whether you own your business, or if it owns you. Neil Pattemore is also looking at management on pages 14, while on page 12 Adam Bernstein begins his look into the thorny issue of passing on a business. We are heading over to Germany for Automechanika Frankfurt 2018 in the middle of September, and on pages 36-41 we look at what we can expect. Speaking of Germany, we celebrate a significant milestone with MEYLE on pages 34-35. If the latest on products is your thing, we have features on online tools and management, bearings, ignition and lighting. Enjoy! Alex Wells Editor aftermarketmagazine @aftermarket01 ISSN 2516-9149 Aftermarket is published 10 times a year and is sent free of charge to applicants meeting the publisher’s criteria. All others may subscribe at £60 per anum, £120 Europe and £150 rest of the world. While every care is taken to provide accurate information, the publisher cannot accept responsibility for any errors or ommisions, no matter how caused. All rights reserved. No part of the publication may be reproduced or transmitted in any form or by any means without prior consent of the publisher. The views of contributors do not necessarily represent the views of the publisher. Copyright: DFA MEDIA LTD 2018.