March 2019

www.aftermarketonline.net MARCH 2019 AFTERMARKET 3 CONTENTS BUSINESS 8 Big issue: Perception is everything 12 Neil Pattemore: Where next for MOT testing? 14 Adam Bernstein: You owe me: Part one 16 Andy Savva: Importance of continued training 18 A clear view of the aftermarket TECHNICAL 20 Hannah Gordon: Classic move 21 Barry Babister: The worst MOT tester is… 22 Technical update 24 John Batten: Diagnose first time 26 Frank Massey: No self control 28 Ian Gillgrass: MOT tester training IN FOCUS 30 Top Technician/Top Garage 2019 32 TRICO: Seeing technicians through 34 Euro Car Parts: AdBlue 36 Vehicle electronics and engine management 40 Turbos 44 Electric and hybrid vehicles 47 Ignition 49 Bearings PLUS... 51 General products 52 Competition: BEHR Hella Service 54 Top Technician flashback: Where’s the misfire? 56 Garage visit: St Andrews Services 58 On the road: Castrol Pangbourne 60 Training update 64 Recruitment – New appointments 66 Teabreak MARCHING FORWARD... Editor | Alex Wells alex@aftermarket.co.uk | +44 (0) 1732 370 345 Sales Manager | Claire Hodder claire@aftermarket.co.uk | +44 (0) 1732 370 349 Contributors Barry Babister | John Batten | Adam Bernstein | Ian Gillgrass | Hannah Gordon | Frank Massey | Neil Pattemore | Andy Savva Commercial Director | Ryan Fuller ryan.fuller@dfamedia.co.uk | +44 (0) 1732 370 340 Operations Manager | Ewa Hodden ewa.hodden@dfamedia.co.uk | +44 (0) 1732 370 340 Operations Administrator | Emma Floyd emma.floyd@dfamedia.co.uk | +44 (0) 1732 370 340 Finance Manager | Clare Jackson clare.jackson@dfamedia.co.uk | +44 (0) 1732 370 340 Publishing Director | Ian Atkinson ian.atkinson@dfamedia.co.uk | +44 (0) 1732 370 340 Published by | DFA Media Ltd 192 High Street, Tonbridge, Kent, TN9 1BE Alex Wells, Editor Average net circulation July 2017 to June 2018 21,503 aftermarketmagazine @aftermarket01 ISSN 2516-9149 Aftermarket is published 10 times a year and is sent free of charge to applicants meeting the publisher’s criteria. All others may subscribe at £60 per anum, £120 Europe and £150 rest of the world. While every care is taken to provide accurate information, the publisher cannot accept responsibility for any errors or ommisions, no matter how caused. All rights reserved. No part of the publication may be reproduced or transmitted in any form or by any means without prior consent of the publisher. The views of contributors do not necessarily represent the views of the publisher. Copyright: DFA MEDIA LTD 2018. W elcome to the March issue of Aftermarket. With Top Technician and Top Garage 2019 well on their way, we have a chance to consider what impact the competitions had on last year’s winners. e heard from Top Garage 2018 winners Cedar Garage last month, so in this issue we drop in on Top Technician 2018 champion Shaun Ferguson-Miller. Turn to pages 30-31 to find out about his new venture. Onto the rest of what’s in store. We have something of an MOT theme running through the issue, which you may note. On pages 12-13, Neil Pattemore is looking at what the future holds for the MOT, while on pages 28- 29 Ian Gillgrass is reminding MOT testers to take their Annual Training for the year before the 31 March deadline. He has some helpful tips. At the same time, on page 21, Barry Babister is looking at how the DVSA can see which testers present the most risk to the MOT scheme. That’s not all though. On page 14, Adam Bernstein is starting a look at how taking staff deductions the wrong way might get you in trouble, and how you can avoid getting into said trouble. One way of staying out of trouble is making sure your skills are up to date, which is why on pages 16-17 Andy Savva is making the case for continued training. On the technical front Frank Massey is on pages 26-27, reminding us of some of the pitfalls of autonomous driving. John Batten is showing you how to diagnose things right the first time on pages 24-25, while Hannah Gordon is looking at classic cars on page 20. On the product front, there are features covering vehicle electronics and engine management, turbos, electric and hybrid vehicles, ignition and bearings, as well as a plethora of general products to whet your appetite. We also get a look behind the scenes at Castrol’s research HQ, visit Top Garage 2018 finalists St Andrews Services, and we even had time to have a bit of a rant about apprenticeships. They’re great you know, just like this issue of Aftermarket. Enjoy! Alex Wells Editor