24 AFTERMARKET APRIL 2023 TOP TECHNICIAN AND TOP GARAGE 2023 www.toptechnicianonline.co.uk SNAP-ON: TRAINING AND SKILLS DEVELOPMENT Training and skills development continue to be top priorities for Snap-on in 2023, including via their ongoing support for Top Technician and Top Garage The ability for technicians to perform their jobs effectively is essential to Snap-on's purpose, and as a result, they firmly believe in the value of training within the automotive sector to give technicians the chance to be the best they can be, and continuously raise the bar in levelling-up our industry. Our industry is dynamic and constantly evolving, Snap-on are committed to ongoing enhancements and innovations to our products and services, in order to be at the forefront of new developments and technologies. Snap-on customers know that they can count on them to stay on top of industry developments and that their investment in Snap-on gets them the most sophisticated and cutting-edge solutions available i.e. Customers benefit from knowing that their purchases are supported by expert-level training and customer care specialists, which enables them to increase their knowledge, make the most of their equipment and offer more to their customers. In 2023, Snap-on has extended their support and training programmes that are available to technicians who wish to further develop their knowledge and skills. Online training Technicians who use Snap-on Diagnostic tools can benefit from a series of online training guides available on the Snap-on Diagnostics website, all of which are completely free to view at their leisure. The videos are divided into various subjects and categories, and include advice and scan tool procedures, as well a commentary and guidance from their team of diagnostics experts. The training resources cover software features that are unique to Snap-on diagnostic tools, including SureTrack, Fast-Track Intelligent Diagnostics, the Snap-on Cloud and Snap-on Security Link. The content is presented in a bite-sized format to be quick and easy to understand, ensuring that technicians can make the most of their systems. In addition, Snap-on supports customers with regular informative technical content from diagnostics specialists. This content takes a deeper dive into specific technical scenarios giving diagnostic tips, to assist technicians in increasing their knowledge to get the fix faster, first time. Snap-on customers can also access the SureTrack community. SureTrack provides aftermarket technicians of any experience level, with increased accuracy, and efficiency from diagnosis to completed repair. The industry’s most comprehensive source of expert knowledge for professional technicians is combined with realworld repair insights, and detailed parts replacement records assisting learning and reducing diagnostic time Snap-on diagnostics customers can also attend online training sessions led by Snap-on Diagnostics Lead Diagnostic Platform Specialists for the ZEUS, APOLLO, and TRITON platforms. These training sessions take place via Zoom and are available to answer questions, provide guidance and learning opportunities so technicians can improve their skills and get the most out of their diagnostic tools. Snap-on Diagnostic Platform Specialist Steve Fox said: “Snap-on trains Full Event Partners:
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