Since 2019, MAM Software, the company behind the Autowork Online GMS, has been under the Kerridge Commercial Systems (KCS) umbrella, joining a host of companies worldwide that provide automated systems to businesses across the distribution, automotive and retail spheres. To keep in touch with their clients, and to discuss new products and systems it is launching, the company holds a number of Konnect Customer Conferences around the globe. Other recent events took place in South Africa and Ireland. On 2 March, the company held its fifth and largest ever UK event in Stratford-upon-Avon, with 300 delegates drawn from across the UK customer base. Digitisation, profitability and sustainability With the entire UK management team onhand, plus many members of the rest of the organisation, the event was kicked off via an opening address from James Mitchell, Managing Director (Distribution and Automotive), UK & Ireland, Kerridge Commercial Systems 56 AFTERMARKET MAY 2023 ON THE ROAD www.aftermarketonline.net Robots, the cloud and how businesses need to automate systems were the topic of discussion at the Konnect Customer Conference 2023 said: “We are doing these events to keep a continuity in our world. We have grown through organic growth and merger and acquisition. We are close to 1,200 people now. At the end of the day we are an R&D organisation. We do this in-house. We have six different offices in the UK and Ireland. We have different skill sets in each office through mergers and acquisitions.” He continued, covering the theme for the two-day event: “In the dark days of COVID -19, there was a great conference online about sustainability. The speaker was Lord Denham. He produced a phrase that really resonated with us: ’Sustainability and profitability go hand in hand.’ We took that one step further and we believe digitisation, sustainability and profitability go hand in hand. We have been digitising businesses for years. It is not just about freeing up resources; It is really to make a business more efficient and more profitable. Our biggest bang for our buck is taking 31,000 customers globally and giving them the option to go paperless. Small changes make a big difference. It is a big elephant to eat, but we have to do our bit. IT has a very large part to play in that.” Our biggest bang for our buck is taking 31,000 customers globally and giving them the option to go paperless ” GET YOURSELF KONNECTED
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