Aftermarket November 2023

The No.1 magazine for automotive information NOVEMBER 2023 INSIDE MOT: The price is right? P12 Michael Shaikly, owner of 2022 and 2023’s Top Garage multi-site winner, shares his thoughts on MOT pricing Technical: A month in the life P24 Was the pressure getting to Frank Massey when he got to work on a rough-running BMW 318i? Santa Fe diagnostic trail P26 A baffling issue with a Hyundai enabled Neil Currie to shows why sticking to a solid process is the route to diagnostic success TOP TECHNICIAN/TOP GARAGE 2023 FINALS AND AWARDS EVENING – PAGES 31-38

THE NEW ADDITION TO OUR ONE STOP SHOP SOLUTION FOR MORE EFFECTIVE ENGINE MANAGEMENT LAMBDA : NOx : EGT : MAF/MAP : CAMSHAFT & CRANKSHAFT : EXHAUST PRESSURE SENSORS AND EGR VALVES INTRODUCING NTK EXHAUST PRESSURE SENSORS ngksparkplugsuk Niterra UK Ltd YouTube ngkntk_uk Niterra UK Ltd NOVEMBER 2023 AFTERMARKET 3 CONTENTS BUSINESS 8 Big issue: Government ICE rollback 12 Michael Shaikly: The price is right? 16 Solera: Aftermarket evolution 18 Parts shipping: The riddle of steel? 20 Fix Auto UK: Mental health awareness TECHNICAL 22 Aftermarket of the future 24 Frank Massey: A month in the life 26 Neil Currie: Santa Fe (diagnostic) trail 28 TotalEnergies: Getting to Green 30 Repairify: Rise of Chinese EVs TOP TECHNICIAN/TOP GARAGE 31 Top Technician and Top Garage 2023 finals IN FOCUS 40 Steering and suspension 42 Filters 44 Clutch and transmission 46 Bodyshop Equipment 48 Motor factors 50 Remanufactured components PLUS... 53 Competition/General products 54 On the Road: ISN Europe 56 Are friends (with benefits) electric? 58 EVs and hybrids 60 Point S: Time for change 62 Training update 64 Recruitment 66 Teabreak ROLL WITH IT Editor | Alex Wells | +44 (0) 1732 370 345 Head of Sales | Angela Lyus | +44 (0) 7823 736 629 Managing Director | Ryan Fuller | +44 (0) 1732 370 340 Contributors Bill Brower | Wayne Daniel | Alok Dubey | Neil Kennett | Frank Massey | Martin Pinnell-Brown | Michael Shaikly | David Valentyne | Del Williams Operations Manager | Emma Godden-Wood | +44 (0) 1732 370 340 Marketing Executive | Hope Jepson | +44 (0) 1732 371081 Finance Department | +44 (0) 1732 370 340 Chief Executive | Ian Atkinson | +44 (0) 1732 370 340 Published by | DFA Aftermarket Media Ltd 192 High Street, Tonbridge, Kent, TN9 1BE Alex Wells, Editor Average net circulation July 2021 to June 2022 19,073 @aftermarketmagazine @aftermarket01 @aftermarketmagazine ISSN 2516-9149 Aftermarket is published 10 times a year and is sent free of charge to applicants meeting the publisher’s criteria. All others may subscribe at £60 per anum, £120 Europe and £150 rest of the world. While every care is taken to provide accurate information, the publisher cannot accept responsibility for any errors or ommisions, no matter how caused. All rights reserved. No part of the publication may be reproduced or transmitted in any form or by any means without prior consent of the publisher. The views of contributors do not necessarily represent the views of the publisher. Copyright: DFA Media Group 2023. As is often the case when putting together a monthly magazine, the big news story I would have wanted for the October edition broke at the exact moment I signed the whole thing off and sent it to the printers. The story in question was, of course, the Government’s decision to delay the ban on the sale of new internal combustion engine vehicles by five years. This was one of a number of measures that were characterised in some quarters as a softening on the UK’s Net Zero stance. The response from the motor industry has been widely critical, particularly in the case of vehicle manufacturers. It is not surprising. After all, they had a relatively small window to shift over to an all-EV offering, and were busily dismantling their existing ranges, and now it’s all five years further away. A case in point would be Ford, who when faced with the fast-approaching EV cliff-edge, opted to drop its best-selling and, dare I invoke an over-used word, iconic Fiesta. Now, it turns out they could have had another few years of supermini money rolling in. No wonder they are annoyed. What of this end of the sector though? Garages have been eyeing up the EV and hybrid opportunity for some time now, with many taking the plunge and investing in the necessary kit and training so they can service and repair this growing segment of the car parc. Sector organisations have also been urging businesses to upskill their technicians. IMI figures have provided an ever-morestark reminder of how wide the skills gap is here, and it has been getting bigger every month. Was all this in vain? In a word, no. One of the worries around pushing back to 2035 is that this could cause confusion in the market, and put people off buying an electric car. However, those who are able to afford an EV, and are set-up to live with one in terms of having the ability to charge it are likely to still want to get one. Independent garages that are already set up to work with EVs and hybrids have been used to a mixed picture for some time now. Even leading-edge EV businesses like Cleevely EV in Cheltenham still work on internal combustion engine vehicles too. For this sector, it should be a case of rolling with the change. While some parts of the industry are going to find this policy shift a major problem, for the independent garage sector, it should be a case of focusing investment based on the local market, and adapting as is necessary. So, the same as every day. I can already hear the planning taking place at your team meetings: “Gee Brain – What are we gonna do tonight?” “Same thing we do every night Pinky – Try to take over the world!” For a full look at the industry’s reaction on this, turn to Big Issue on pages 8-11 Yet again, this is something we will be able to discuss at The Aftermarket Event, taking place at Farnborough International next October. With around 150 exhibitors and a pair of live arenas providing info, skills and discussion, this will certainly be on the menu on 2 October and 3 October 2024. For more information, go to pages 14-15. Lastly, on Saturday 14 October, the Top Technician and Top Garage Finals took place with the Awards Evening taking place that evening. It was a fantastic day for everyone, and a great night too. To find out the winners, and everything that took place, turn to pages 31-38 for our full-coverage spread. Enjoy!

NEWS In association with: The winner and runner-up for Top Technician 2023, and the winners in Top Garage 2023 have been announced, following the finals for both competitions which were held on Saturday 14 October at Delphi Academy in Warwickshire. George Bettley from Crewe SEAT in Cheshire is 2023’s Top Technician champion. Meanwhile, David Weston from KIA UK in Surrey came in second. The announcement was made at the Top Technician and Top Garage Awards Evening, held at the DoubleTree by Hilton Hotel in Coventry later that evening. George was presented with his award by Snap-on, and won a major cash prize from Aftermarket magazine, and a mix of tools and training from Snap-on, TOPDON, TechMan, Delphi, BookMyGarage, ALLDATA Europe, TPS and MOTUL. As runner-up, David also received a cash prize from Aftermarket, as well as prizes from the sponsors. The winners of Top Garage, including the winner of Top Service Adviser, and the first ever winner of the brand-new Ben Workplace Health and Wellbeing award, were also announced. They were as follows: Business with 1-3 employees: Presented by Delphi Drive Green Motor Services, Suffolk Business with 4-6 employees: Presented by TOPDON Links Automotive, Cheshire Business with 7 -9 employees: Presented by MOTUL Cleevely Motors, Cheltenham Businesses with 10-plus employees: Presented by TPS Oldfields Garage Services, Herefordshire Multi-site: Presented by ALLDATA Europe Shaikly Motor Company, Essex Alongside the main Top Garage classes, a number of staff members from garages competed to be named the winner as Top Service Advisor. Top Service Advisor: Presented by TechMan James Wheatley, Uckfield Motor Services, East Sussex Finally, an all-new category was introduced for 2023; Ben Workplace Health and Wellbeing: Presented by Ben AAK Auto Service, Kent Top Technician and Top Garage 2023 come to you in association with the Garage Equipment Association (GEA), the Independent Automotive Aftermarket Federation (IAAF) and the Institute of the Motor Industry (IMI). Full Event Partners: Snap-on, TOPDON, TechMan, Delphi, BookMyGarage, ALLDATA Europe, TPS and MOTUL. For Aftermarket’s full coverage of the finals, and the Top Technician and Top Garage Awards Evening, turn to pages 31-38. 4 AFTERMARKET NOVEMBER 2023 Top Technician and Top Garage 2023: The winners! Full Event Partners:

MONTH 2017 AFTERMARKET 3 NOVEMBER 2023 AFTERMARKET 5 ZEV mandate puts automotive sector ‘between a rock and a hard place’ The ZEV mandate, which requires that a proportion of new cars being sold are electric, with carmakers fined if they fail to achieve their quota, will still be enforced from January despite the 2030 internal combustion engine car sale ban having been rolled back to 2035, the Government has confirmed. From January, vehicle manufacturers will need to make sure 22% of vehicles sold are electric. This will rise every year to 2030, at which point the proportion that needs to be electric will hit 80%. This could be difficult for carmakers to achieve, as Ian Plummer, Commercial Director of Auto Trader noted: “The ZEV mandate will be a stretch for the majority of manufacturers to achieve in its current form, as many are significantly behind where the Government is telling them they need to be in terms of EV sales. Therefore, to close the gap and meet electric vehicle sales targets, car manufacturers will be forced to look at ways to stimulate consumer demand and it’s likely price will need to play a big part in this.” There could be an impact on the work being done to plug the widening skills gap around EVs as well. According to IMI CEO Steve Nash, the detachment of the ZEV mandate from the ICE ban could have a negative impact: “A sector that had already been working hard to overcome a lack of any clear strategy for the 2030 deadline now finds itself caught between a rock and a hard place. “The shift to 2035 for the ban on the sale of new ICE vehicles will certainly dampen adoption of EVs. Yet manufacturers must still meet the ever-building UK ZEV target. It’s already causing concern for 2024 with demand unlikely to match the 22% target for all vehicle sales, with the potential consequence that manufacturers will simply reduce production/import of ICE vehicles in order to avoid the eye-watering £15,000 per vehicle fine. “If automotive employers and their workforce can’t see the immediate return on investment of EV training because of lack of consumer buying confidence, the already critical skills gap will only widen and we could find the wait times for repairs extending even further than they are already. That can’t be good news for the UK economy and social mobility.” Steve added: “Busy as a consequence of the pandemic, with the average age of vehicles in the parc increasing to 10+ years, and facing a significant skills gap, they are already struggling to manage demand. As such, there’s little reason for them to prioritise training right now on electric vehicles.” For industry reaction to the Government’s internal combustion engine ban rollback, turn to Big Issue on pages 8-11. Ben launches Race Across Britain challenge Ben has launched a new challenge, Race Across Britain, inspired by the BBC TV series Race Across the World, which is taking place early next year. Ben is challenging those in the sector to form teams to undertake the three-day contest from 26– 28 February 2024. The event, which is being supported by LKQ Euro Car Parts, will see up to 50 teams of two people looking to reach checkpoints throughout Britain. They will not know the checkpoints beforehand so will be unable to plan or pre-book travel or accommodation. Matt Wigginton, Director of Partnerships, Engagement and Income, said: “Race Across Britain is a brilliant way to show your support for our automotive family, and every penny raised will make a positive difference to people's lives.” Andy Hamilton, Group Chief Executive Officer at LKQ Euro Car Parts, added: “Once again, Ben has pulled out all the stops to create a fun and engaging event to raise critical money for their vital services. As the automotive industry’s charity partner, we’d be lost without them. It’s a pleasure for LKQ Euro Car Parts to sponsor their Race Across Britain event. We’re looking forward to seeing some of you at the starting line!” For more information or to sign up, visit: ss-britain/ NEWS In association with:

6 AFTERMARKET NOVEMBER 2023 The Dublin Driving Dolls are the team from The UK Garage and Bodyshop Event (UKGBE), presented by Automechanika Birmingham, who will be taking on Bangers4Ben, being held 7-10 October across Ireland. The team will be taking on the 1,500-mile challenge in a Barbie-themed Citroen, which cost less than £750, as with all the teams. There is also a £1,050 entry fee. Post-event, all cars are auctioned off to raise even more funds for the charity. UKGBE has partnered with LKQ Euro Car Parts and established aftermarket business owners Louise Baker and Rachel Murray, who also teamed up with Automechanika Birmingham in 2019, and last year too. Louise owns independent garage, Womanic, while Rachel is a 25-year-old freelance refinisher. Riding shotgun with them will be Alex Jones, Marketing Director at Messe Frankfurt UK, organisers of Automechanika Birmingham and UKGBE, along with Karena Shahid, Regional Account Manager at LKQ Euro Car Parts. Karena commented: “I’m thrilled to be part of the Dublin Driving Dolls team for Bangers4Ben 2023, joining a fun bunch of ladies to raise money for charity and having a good laugh along the way – what’s not to love?” Alex added: “Joining Bangers4Ben provides us a great opportunity to support the mental health charity community and also celebrate a more diverse workforce. Us Driving Dolls are on a mission to promote diversity in the industry.” This year the rally will again be run by Automation Events in support of Ben. To support Automechanika Birmingham’s Dublin Driving Dolls team, go to: olls UKGBE teams up with LKQ Euro Car Parts SMP Europe takes air mass meter manufacturing fully in-house SMP Europe has taken the development and manufacturing of its air mass meter range in-house, meaning the entire process can be undertaken at its Nottinghamshire base. SMP Europe Marketing Director Martin Turner said: "Our engineering capability has benefitted from significant investment, resulting in new machinery and test rigs. This means we’ve been able to create efficiencies and reduce the costs of tooling and manufacture by bringing many of these processes in-house.” For more information, visit: Comline teams up with Luton Town F.C Comline Auto Parts has joined forces with its hometown Premier League team Luton Town F.C for the 2023/24 season as its new business partner.This tie-up will see Comline pitchside advertising boards at all Luton Town home games. Comline Auto Parts General Manager – Marketing and Communications Leigh Davies observed: “We look forward to standing side by side with the club and join its passionate supporters in cheering on The Hatters as they take on some of the biggest clubs in world football.” At the same time, Comline has entered into a player sponsorship agreement with Luton Town Ladies forward, and Comline Assistant Warranty Manager, Fiona Buttigieg. Alongside her role at Comline, Fiona has earned the title of Luton Town Ladies' Player of the Year for the 2022/23 season. Leigh added: “Fiona is a popular member of the team here at Comline, and it’s exciting for us to have one of our people be such an integral part of the Luton Town Ladies squad. For more information, visit: Exhibitors have been inundating the switchboard at Aftermarket magazine to secure their place at The Aftermarket Event next year. The new show, designed for the automotive aftermarket, will open its doors for the first time from 2-3 October 2024. Suppliers from across the industry are already signing up to be part of Aftermarket Event. In total, the show will include up to 150 exhibitors, with 50 speakers fielded across two theatres themed around the Top and Top Garage competitions. The event will also be co-located with another show, Safety, Health & Wellbeing Live. This will mean Aftermarket Event visitors can also learn more on recent progress around workplace safety and occupational health. Aftermarket Event is taking place at Farnborough International on 2-3 October 2024. For more information, visit: Sector signing up for The Aftermarket Event MAM Software partnership MAM Software has teamed up with WorldPay from FIS as its new payments partner, and has integrated its point of sale process from within its Autopart system.Through the integration, the need to manually enter the transaction amount into the card machine is removed. James Mitchell, Managing Director UK & I, Kerridge Commercial Systems observed: “By integrating card payment processing it helps our customers by speeding up transaction processing, reduce keying errors along with providing users with access to competitive processing fees." NEWS In association with:

NEWS NOVEMBER 2023 AFTERMARKET 7 Follow us on Facebook @aftermarketmagazine Unlimited mileage warranty on steering and suspension at LKQ Euro Car Parts LKQ Euro Car Parts is now offering an unlimited mileage warranty on its steering and suspension range, including its in-house Starline and Optimal brands, as well as offerings from Sachs, Monroe and Bilstein. The new unlimited warranty will run in conjunction with the manufacturer warranty, which for Starline brand has also been extended from three to four years. LKQ Euro Car Parts Marketing Director Colin Cottrell commented: “Our unlimited mileage warranty is a first in the steering and suspension category, and aims to help garages give their customers the added value of greater peace of mind.” For more information, visit: /omnihub/steering-andsuspension For Aftermarket’s feature covering steering and suspension, turn to pages 40-41. All 180 branches of GSF Car Parts has been sold by LKQ Corporation to The Ahluwalia Family Office, in conjunction with private equity firm Epiris for a undisclosed sum. As a result of the deal, original ECP founder Sukhpal Singh Ahluwalia has become GSF’s Executive Chairman, with Steve Horne as Chief Executive Officer. GSF Car Parts Executive Chairman Sukhpal Singh Ahluwalia said: “This is a hugely exciting time for GSF Car Parts, and I look forward to working with all of our valued team members, customers, and global suppliers as we start on this new journey together. I have a huge respect for the GSF team, including the business' hardworking branch team members and head office colleagues. Relationships have always been at the centre of GSF's success, and that's something that we're going to double down on.” GSF Car Parts Chief Executive Steve Horne added: “We will turn the business into a fastgrowth, sales-focused company with our customers, suppliers, and team members at its heart. This growth plan will deliver opportunities across the industry; New sales channels for our valued global suppliers, added convenience for our important customers, and new roles for our knowledgeable team members.” The new team plans to increase the number of GSF branches, boost its e-commerce offering and invest in its catalogue, IT and delivery fleet. Sukhpal teams up with private equity on GSF Car Parts acquisition NEWS In association with:

8 AFTERMARKET NOVEMBER 2023 BIG ISSUE The ban on the sale of new internal combustion engine (ICE) vehicles, which had been set to come into force in 2030, was shifted back to 2035 by Prime Minister Rishi Sunak on Wednesday 20 September. With infrastructure lagging behind adoption, and EVs still higher in price than ICE equivalents, the announcement was one of a number he made designed to ease the financial pressure on households, including a similar push-back on the ban on gas boilers for homes, which has also been pushed back to 2035. Commenting on the measures, the P.M said: “This country is proud to be a world leader in reaching Net Zero by 2050, but we simply won’t achieve it unless we change. We’ll now have a more pragmatic, proportionate, and realistic approach that eases the burdens on families, all while doubling down on the new green industries of the future. In a democracy, that’s the only realistic path to Net Zero.” Commenting on the potential impact on the shift to EVs, SMMT Chief Executive Mike Hawes said: “The automotive industry’s commitment to a zero-emission new car and van market remains unchanged. Net Zero cannot be achieved without this sector’s decarbonisation. The Prime Minister has confirmed that a mandate to compel the sale of EVs – the single biggest mechanism to deliver Net Zero – will be published shortly, starting in January 2024. Manufacturers will continue to put innovative new models on the market but consumers need encouragement to buy more than ever. Today’s announcement must be backed up with a package of attractive incentives and measures to accelerate charging infrastructure to give consumers the confidence to switch. Carrots move markets faster than sticks.” Transport research group New AutoMotive helped to bring the UK ICE ban forward from 2040 to 2030. CEO Ben Nelmes said: “Pushing the ban on buying petrol and diesel cars back to 2035 is an abdication of leadership that motorists will pay the price for. It sets us back in the global race to develop green industries - a huge own goal by the UK. It’s also a hammer blow to the UK’s leadership on climate change. Despite what the Prime Minister has claimed, it will be harder to meet our legally binding emissions targets. “He is right to say that electric car prices are dropping and charging infrastructure is improving – but this is thanks to the industry investing billions of pounds working towards the 2030 target. Pushing the date back will raise costs for motorists by deterring future investment in the UK EV industry and supply chain.” Ben added: “It will restrict job creation, weaken energy security and lead to higher energy bills for longer for everyone. It removes a key pillar of the current government industrial GOVERNMENT ROLLS ICE BAN BACK TO 2035 The rolling-back of the internal combustion engine deadline to 2035 by the Government met a mixed reaction from the automotive sector

NOVEMBER 2023 AFTERMARKET 09 policy of green growth, reversing the work of the last decade.” Pace of transition National Body Repair Association (NBRA) board member Wayne MasonDrust, said: “By shifting the goalposts, the Government puts at risk the investments made by businesses in our sector who took early steps to adapt to a greener automotive landscape. These businesses now face an extended period before they can see a return on their investment, raising questions about the economic viability of their proactive efforts.” Wayne added: “A graduated approach to discouraging petrol and diesel vehicle sales, perhaps through incremental EV grants, can stimulate a more manageable, gradual shift towards electric vehicles. Increased public investment in EV charging infrastructure is vital, making it easier for consumers to adapt and thus quickening the overall pace of transition." As IMI CEO Steve Nash noted, the motor industry has made a significant investment in the shift to EVs, which he says this delay could derail: “The announcement by Rishi Sunak, whilst not surprising, significantly underestimates the hard work and commitment those in the automotive sector have already shown to meet the 2030 target. There’s now a serious risk that businesses and individuals will take their foot off the pedal and the great success the IMI has had in engaging the industry to commit to investment in EV skills will lose momentum. “The deadline shift also demonstrates a distinct lack of understanding of the pressures a multi-technology vehicle parc places on the automotive workforce. The upskilling that has already taken place has come at a financial strain which businesses and individuals have justified because of the expected increased EV adoption. Even if EV uptake slows over the next few years, there will still need to be a concerted focus on upskilling to meet the needs of the growing parc as well as other emerging technologies such as connected and autonomous. However, with the ICE vehicle parc not diminishing as had been previously expected, the skills to work on petrol and diesel vehicles will also need to be maintained. This multi-technology pressure could undermine access to competent and fairly priced aftermarket services as a whole, not only threatening road safety in general but hitting those struggling with cost of living pressures hardest – the very group the government’s announcement is allegedly designed to help.” Steve added: “It is absolutely crucial that the shift to 2035 is not seen as a ‘free pass’ to delay investment in infrastructure and training. Therefore, having made this change, the Government must now understand the multiple challenges the sector faces and provide the right support to ensure the UK economy and wider society can continue to rely on the automotive sector. We look forward to working with government to inform and understand how this can be achieved.” The experts in We are trusted by over 2 remanufacturing to be one of Europe’s market leaders in a With 20 years of experience under our bel car parts, ensuring they will perform as ne our team are experts in remanufacturing e From ABS and ECU testing to instrument cl remanufacturing car elec 2500+ workshops utomotive ts, we’re proud ew. electronic uster repair, ctronics. ELECTRONIC THE REMANU CS.CO WWW.ACTRONI quick, effective, a in the United King remanufacturing. CAR COMPONE UFACTURING OF O.UK and affordable remanufa gdom enabling us to prov ENTS 01206 849920 acturing solution. vide you with a 4.9 Let’s keepp it cost effectivee & reliable ENTS. United Kingdom workshops in the Trusted by over 2500+

Clear strategy NFDA Chief Executive Sue Robinson said: “The announcement to delay the sale of new petrol and diesel vehicles from 2030 to 2035 is unsurprising given the Government's inertia around driving EV adoption in the UK. This change will likely create further uncertainty for the industry, however, it does align the UK automotive industry with the European Union, its largest international trading partner, and automotive dealers support this.” The NFDA undertook a survey of its dealer members in August, which found 59.7% believed that the UK should aim for a 2035 ICE ban, in line with the EU’s goals. Sue added: “Ultimately, the phasing out of ICE vehicles in the UK requires a clear strategy from the government to achieve it, it must be supported by forward thinking legislation and attractive initiatives to encourage motorists in making the shift. If the UK is to reach its 2050 netzero targets it needs to support the automotive industry, now more than ever.” Transition Simon King, Interim CEO at Autotech Group, noted: “During his speech, Prime Minister Rishi Sunak commented that, as a country, we need to strengthen the automotive industry. For several years Autotech Training has highlighted the need for greater education and training on Electric Vehicles. “EV training isn’t purely for the vehicle technicians who are responsible for repairing and maintaining them, but anyone who works or operates them, including the customer who drives their new EV off the forecourt, needs educating. Not only for their safety, but to understand how to drive them efficiently. Fleet companies, along with local authorities and the emergency services have invested heavily in electrification and will undoubtedly continue to build on this electric future while vehicle manufacturers, who have made firm commitments on when they will move to fully zeroemission cars, have said they will not deter from these planned dates. Therefore, despite the Government moving its climate commitments, the aftermarket cannot afford to become complacent.” Simon added: “The fact is there are more electric vehicles on the road today than there are people trained to work on them. It is imperative that we continue pushing forward with plans to upskill technicians and educate the wider public on EVs - this will not only lead to a stronger automotive sector but ensure that everyone has the right knowledge to make the transition safely and successfully.” Monumental challenge John Wilmot, CEO at car leasing comparison website LeaseLoco, observed: “The announcement won't have come as a huge surprise within the industry. The 2030 target was always ambitious, but it's become more evident in the past 12 months that it's simply not achievable with battery production unable to meet the vehicle unit production required to hit the deadline. "While this is going to be an unpopular decision amongst many groups, it’s better that the Government accepts 2030 is unrealistic and calls it six years early, rather than leaving it to the last minute and creating a full-blown panic. Consumers aren't stupid. The cost of electric cars is too high and the public charging infrastructure rollout is well behind schedule. This has inevitably had an impact on people choosing to switch to electric cars now, with demand showing signs of stalling in recent months. On our platform we have seen EV sales drop from 31% of all sales in Q1 2023, to 23% in Q3 2023.” He added: "The Government has given itself some breathing space, but it still has a monumental challenge on its hands to convince the British public to embrace green motoring." Hybrid approach Gordon Balmer, Executive Director of the Petrol Retailers’ Association (PRA), said: “The Prime Minister’s announcement reflects the reality of the delays in meeting infrastructure targets. The widespread adoption of electric vehicles in the UK can’t be realistically achieved without the corresponding charging network to accommodate it. Delays in infrastructure targets and questions around alternative methods of tax to compensate for the loss of fuel duty revenue and VAT have cast a shadow over the 2030 deadline. “Our members are committed to the decarbonisation of transport and are installing charging points to support an uptake of electric vehicles. We have called on the Government to provide support and direction concerning the critical issues of connecting to the grid and delivery of the required electricity to support the infrastructure. The PRA has consistently argued that the ban on new ICE vehicles by 2030 is a date without a plan and we hope the movement of the date to 2035 will allow us to continue to work with the Government on a sensible strategy to decarbonise transport.” “The PRA agrees with the Transport Select Committee’s findings in their document ‘Fuelling the future, motive power and connectivity’ which stated the Government have put all of their eggs in one basket with electric vehicles. Instead of gambling our hopes for successful decarbonisation away on unrealistic mandates, they should instead be focusing on more pragmatic options.” Elephant in the room LKQ Euro Car Parts CEO Andy Hamilton acknowledged the negative reaction on the announcement expressed in some parts of the industry, but acknowledged that there are wider concerns: “There’s palpable anger in the automotive industry at the Government’s decision to push back the ICE ban to 2035. If not for its diluting of key climate change policy, then for how it could damage investment appetite in the UK. “But, in the last year, the elephant in the room has been the question of whether the UK will be ready by 2030. Some of the biggest critics among vehicle manufacturers to yesterday’s news had also been loud voices on the uphill battle 2030 represented. There continues to be a massive shortfall in charging point infrastructure, with millions of people in towns and cities without a driveway for which to charge. The same goes for businesses with large fleet or logistics operations. EVs also remain expensive for most consumers too, despite prices moving in the right direction with a growing second-hand 10 AFTERMARKET NOVEMBER 2023 BIG ISSUE Despite the Government moving its climate commitments, the aftermarket cannot afford to become complacent ”

NOVEMBER 2023 AFTERMARKET 11 market. “Some independent garages have struggled to grapple with the cost of retooling and upskilling staff to provide a full service for EV motorists. The announcement could provide light relief, giving garages more time to raise the necessary capital to effectively invest in the transition. “Investing sooner rather than later will still be important for garages to retain customers making the switch to a plug-in. Government support will be important for this journey, as will garages’ communication with new and existing customers about their EV capabilities.” Andy added: “Whether the date is 2030 or 2035 may be beside the point. What we’ve lacked over the last few years is the strategic vision by Government to deliver on a challenge like the ICE ban. Without this direction, then 2035 risks representing a new arbitrary deadline.” Reality check According to IGA Chief Executive Stuart James, shifting the deadline will mean a bigger window to make sure infrastructure is in place, and provide more time for the range of EVs to widen, offering more choice and reducing the price gap: “The announcement by the Prime Minister represents a reality check that the infrastructure required to support wholesale EV adoption in the UK is currently lagging behind where it would need to be, had the 2030 ban remained in place. “In the current challenging economic climate, to impose the high cost of new electric vehicles on businesses and consumers, would be a step too far, so pushing back the ban date 2035 is the right thing to do.” “To ensure that the new 2035 goal is achieved, there needs to be Government support not only for the required infrastructure, but also for upskilling of staff across the independent automotive sector, in order to provide consumers with the confidence that making the change to electric vehicles, is backed up with an accessible network of local, competent garages to meet the changes in their motoring needs.” Greater role According to IAAF CEO Mark Field, the Government needs to enter into an ongoing dialogue with the automotive aftermarket on the Net Zero issue, in the light of the rollback on the ICE deadline. He said: “IAAF is calling on the Government to listen to the concerns of the automotive aftermarket and allow it to play a greater role in the consultations on Net Zero. The aftermarket industry is the leading provider of service, maintenance, and repair of the 34 million vehicles on UK roads, so it needs to be part of the discussion.” During meetings between the IAAF and the Minister of State for Transport, it was confirmed that second-hand ICE vehicles are expected to remain on the roads, which makes independent garages a key factor for UK transport going forward. Mark observed: “Much has been made of the country’s triumphant road to an alternativefuelled future, but the aftermarket, as the pinnacle of a circular economy that has been gearing up for a very diverse set of vehicles arriving on its shores for some time, yet again faces the goalposts being moved with little consultation. “Everyone wants to do the right thing on climate change, but they don’t want to be unfairly penalised and faced with changing their mode of transport to a more expensive alternative at a time when the cost of living is so high. The issue is that without certainty and regular consultation, the automotive industry cannot appropriately plan for the future, whether that’s powered by petrol and diesel, electricity, or another alternative fuel.” Mark added: “Future powertrain technology has not been fully considered amongst the discussion on banning new petrol and diesel vehicle sales, with hydrogen fuel cell technology also a viable option in the pursuit of a practical and pragmatic Net Zero solution.” He concluded: “The delay proves that 2030 was simply a target, and in order to realistically achieve this then more discussion with the experts in service, maintenance and repair needs to happen.” For more on EVs and hybrids, turn to our regular round-up on pages 58-59

You get what you pay for, as they say. However, you also get what you charge for. Let’s take the MOT as an example. The mandated price is £54.80, but as we all know, there are very few garages that charge the full rate. They use it as loss-leader to get cars through the doors. If your MOT Tester has to fail a car, chances are the owner will give you the mandate to fix that car. They do not want the hassle of taking it away. Makes sense, right? There are a lot of garages in and around us in Colchester, and if you are patient, the price is only going one way, and it’s not up. We do not do discounted MOTs but if you start at our main site, turn right and keep going, it’s like Countdown until you get to £25. You have driven a couple of miles and the price has almost halved. Can you think of another product or service where that will happen? What does this say about the value of the MOT to motorists? What does it say about us as an industry? The last time the MOT price increased was in 2010. If you put the current price into the Bank of England's inflation calculator, it will tell you that the test should now cost around £80. The existing price does not take into account 13 years of wage increases, higher business rates, utility bills rising, and I don’t just mean the last 18 months. We are also expected to invest in our MOT Testing Stations, to be compliant with tools and equipment, and ultimately to keep up with the roll-out of connected equipment. Do you know why the price has not gone up? It is because the powers-that-be look at what we are doing in the industry, and they say “well, they're discounting the Test, and offering it for free in some instances, so why do we want to 12 AFTERMARKET NOVEMBER 2023 TECHNICAL The owner of Top Garage 2022 and 2023’s multi-site winner shares his thoughts on MOT pricing impose additional cost on the consumer via a MOT price increase?” They don't need to deliver that bad news, because the industry is discounting the test, and devaluing it at the same time. This will affect road safety too ultimately, but at the end of the day, £54.80 for a full vehicle inspection to make sure it is safe is already a bargain. A plumber won't get out of his van for £54.80. How can we set up what is effectively a separate little workshop-wthin-a-workshop, fullyequipped and manned by specifically trained staff, to do this around eight times a day, for 30% under what it should cost? On the TV game show The Price is Right, the presenter’s catch phrase was “Come on down!” When it comes to the price of the MOT, we should be saying “come on up.” BY Michael Shaikly, owner, Shaikly Motor Company THE PRICE IS RIGHT?

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Ryan Fuller Managing Director T: +44 (0) 1732 370340 M: +44 (0) 7720 275097 E: Angela Lyus Head of Sales T: +44 (0) 1732 370340 M: +44 (0) 7823 736629 E: Fault finding demonstrations on live vehicles Live audience Industry updates New tools, equipment & software Find out more about the Top Technician competition Hear from and network with industry experts Live panel discussions and seminars covering major issues and developing market trends Health, Safety & Wellbeing Content in association with Ben - The Automotive Industry Charity. Discover ways to level-up your business Ask our speakers and panels your own questions • Accessories & Customisation • Business Management & Services • Paint & Bodyshop • Car Care & Clean • Diagnostics & Repair • Electronics & Connectivity • Distribution & Factors • Parts & Components • Skills, Learning & Human Resources • Wheels & Tyres

The recent launch of Ford's first legal, hands-free autonomous vehicle in the UK marks a turning point in the evolution of self-driving technology. The dream of selfdriving cars, which once seemed distant, is now much closer than we thought. At the same time, we find ourselves on the cusp of an electric vehicle (EV) revolution, with EVs accounting for over 14% of the world's passenger vehicle sales in 2022, compared to 9% in 2021. The automotive industry has never experienced such a rapid pace of change, presenting the aftermarket with a unique opportunity to modernise and acquire new skills. Adapting to the future One of the primary benefits of autonomous vehicles lies in their advanced safety systems, which are expected to significantly reduce the number of collisions due to fewer human errors and smart decisionmaking. As a result, the Auto OEM collision repair marketing could decline by as much as 50% by 2030. The rise of the EV market poses a similar challenge, as electric vehicles require fewer conventional maintenance tasks. However, instead of viewing this as a threat, the aftermarket should see it as an opportunity. Those that pivot their focus from traditional to more specialised repairs and maintenance will be ahead of the curve. The rise of eco-friendly services By embracing these changes and catering to the unique needs of modern drivers, garages can gain a competitive advantage. As more drivers seek sustainable options, with 16 AFTERMARKET NOVEMBER 2023 TECHNICAL What do garages do in order to be able to fully embrace the autonomous vehicle future? 64% wanting their next car to be a new energy vehicle, providing services that align with eco-friendly preferences will attract more customers. By providing specialised services for these vehicles, the aftermarket industry can also actively contribute to reducing the environmental impact of the automotive industry. With car manufacturers alone emitting 74 million tonnes of CO2 each year, there's a shared responsibility across the board—whether you're a manufacturer, garage, or insurer—to make more sustainable decisions. A key approach to achieving this for garages is through remanufacturing and refurbishing used parts, extending the life of products that might otherwise end up in landfills. By prioritising product design with durability and ease of repair in mind, technicians can also ensure longerlasting and easily maintainable items. BY Bill Brower, Vice President of Industry Relations at Solera AFTERMARKET EVOLUTION

PRO TOOL CHESTS & CABINETS AXLE STANDS Ratchet action for quick height adjustment Sold in pairs INTELLIGENT BATTERY CHARGER IBC15 FROM ONLY DOUBLL EE FOOTER £49.98 £59.98 inc.VAT EXC.VAT The ultimate in tool storage Model Description exc.VAT WAS inc.VAT inc.VAT CTC900C 9 dr chest £89.98 £107.98 CTC500C 5 dr cabinet £149.98 £179.98 CBB209C 9 dr chest £154.99 £191.98 £185.99 CTC700C 7 dr cabinet £169.98 £203.98 CTC1300C 13 dr set £189.98 £239.98 £227.98 CBB217C 7 dr cabinet £279.00 £346.80 £334.80 FROM ONLY DOUBLE DOUBLE FOOTER £89.98 £107.98 INC.VAT EXC.VAT NO GAS/GAS MIG WELDER Model Min/Max Amps exc.VAT inc.VAT MIG106 40/100 £179.98 £215.98 MIG103NG 35/90 £134.99 £161.99 MIG145 35/135 £239.00 £286.80 MIG196 40/180 £279.00 £334.80 Professional type torch with on/off control Turbo fan cooled Easy conversion to gas with optional accessories MIG106 FROM ONLY DOUBLE DOUBLE FOOTER £179.98 £215.98 inc.VAT exc.VAT BEST SELLER 2 & 3 TONNE TROLLEY JACKS * CTJ2250LP has a 2.25 tonne capacity, has a low entry of only 80mm and includes 2 sockets CTJ2250LP FROM ONLY DOUBLE DOUBLE FOOTER £44.99 £53.99 inc.VAT EXC.VAT Model Type Tonne exc.VAT inc.VAT CTJ2L Long 2 £44.99 £53.99 CTJ2000LPB DIY Low Profile 2 £46.99 £56.39 CTJ2250LP* Low Profile 2.25 £52.99 £63.59 CTJ3000GB Pro Garage 3 £109.98 £131.98 CTJ3000QLB Quick Lift 3 £119.98 £143.98 CTJ2QLP Low Quick Lift 2 £159.98 £191.98 JACKS ALSO IN STOCK UP TO 5 TONNE GARAGES/WORKSHOPS Ideal for use as a garage/workshop Extra tough triple layer cover Heavy duty powder coated steel tubing Ratchet tight tensioning Model size (LxWxH) exc.VAT WAS inc.VAT inc.VAT CIG81212 3.6x3.6x2.5m £249.00 £310.80 £298.80 CIG81015 4.5x3x2.4m £279.00 £334.80 CIG81216 4.9x3.7x2.5m £329.00 £394.80 CIG81020 6.1x3x2.4m £349.00 £418.80 CIG81220 6.1x3.7x2.5m £399.00 £478.80 CIG81224 7.3x3.7x2.5m £499.00 £598.80 CIG1432 9.7x4.3x3.65m£1099.00 £1318.80 CIG1640 12x4.9x4.3m £2599.00 £3478.80 £3118.80 PRICE CUT DOUBLE DOUBLE WAS £310.80 inc.VAT £249.00 £298.80 inc.VAT exc.VAT PRO SANDER/POLISHER CP185 Inc. hook & loop backing pad and wool polishing bonnet 180mm PAD DIA. PRICE CUT DOUBLE DOUBLE WAS £95.98 inc.VAT £74.99 £89.99 inc.VAT exc.VAT MMA & ARC/TIG INVERTER WELDERS Model Min/Max Output Current Electrode Dia. (mm) exc.VAT inc.VAT MMA140A 20A-140A 1.6-3.2 £104.99 £125.99 MMA200A 20A-200A 1.6-4.0 £139.98 £167.98 AT165 10A-160A 2.5/3.2/4.0 £219.98 £263.98 Super light & compact FROM ONLY DOUBLE DOUBLE FOOTER £104.99 £125.99 inc.VAT EXC.VAT BATTERY CHARGERS /ENGINE STARTERS Ammeter Multiposition charge regulator Overload protection on charging cycle Model Max Amps Charge/ Boost exc.VAT WAS inc. VAT NOW inc.VAT BC125 20/120 £89.98 £112.79 £107.98 BC190 38/180 £104.99 £135.59 £125.99 BC210C 25/200 £149.98 £179.98 WBC180 35/180 £159.98 £191.98 WBC240 45/240 £184.99 £227.98 £221.99 WBC400 60/350 £219.00 £262.80 BC520P 50/510 £259.00 £310.80 BC190 PRICE CUT DOUBLE DOUBLE WAS £112.79 inc.VAT £89.98 £107.98 inc.VAT exc.VAT FROM ONLY DOUBLE DOUBLE FOOTER £17.99 £21.59 inc.VAT EXC.VAT DRILL PRESSES Range of precision bench & floor presses for enthusiast, engineering & industrial applications B = Bench mounted F = Floor standing FROM ONLY DOUBLE DOUBLE FOOTER £99.95 £119.94 inc.VAT EXC.VAT CDP102B model Motor (W) Speeds exc.VAT WAS inc.VAT inc.VAT CDP5EB 350 / 5 £99.95 £119.94 CDP5RB 350 / 5 £99.95 £119.94 CDP102B 350 / 5 £115.95 £139.14 CDP152B 450 / 12 £209.00 £250.80 CDP452B 550 / 16 £299.00 £406.80 £358.80 CDP352F 550 / 16 £339.00 £406.80 CDP502F 1100 / 12 £699.00 £934.80 £838.80 MECHANICS UTILITY SEAT CMUS3 SWIVEL CASTORS PADDED SEAT BALL BEARING DRAWERS PRICE CUT DOUBLE DOUBLE WAS £101.99 inc.VAT £79.98 £95.98 inc.VAT exc.VAT ALUMINIUM RACING JACKS LOW ENTRY ONLY 85MM CTJ1250AB Quick lift Non-marking nylon wheels Rubber contact pad - helps protect vehicle undersides Model Lifting Cap. exc.VAT inc.VAT CTJ1500QL 1.5T £109.98 £131.98 CTJ1250AC 1.25T £134.99 £161.99 CTJ2500QLGB† 2.5T £169.98 £203.98 CTJ1800AB 1.8T £199.98 £239.98 FROM ONLY DOUBLE DOUBLE FOOTER £109.98 £131.98 inc.VAT EXC.VAT † WAS £215.98 inc.VAT Folding and fixed frames available Robust, rugged construction Overload safety valve Fully tested to proof load CFC100 1 TONNE FOLDING WORKSHOP CRANE FROM ONLY DOUBLE DOUBLE FOOTER £219.98 £263.98 inc.VAT exc.VAT BEST SELLER TOOL KIT SETS Model Desc Pieces exc.VAT inc.VAT CHT641 DIY Tool Kit/ Cantilever Box 199 £86.99 £104.39 PRO394 Tool Kit/Cantilever Toolbox 90 £109.98 £131.98 CHT862 Mechanics Tool Kit/Box 235 £109.98 £131.98 CHT859 Home Garage Repair Kit/Chest 300 £189.98 £227.98 PRO396 Tools Set/7 Drawer Cabinet 222 £649.00 £778.80 CHT859 300 HAND TOOLS INCLUDED FROM ONLY DOUBLE DOUBLE FOOTER £189.98 £227.98 inc.VAT exc.VAT CAR RAMPS Lift cars safely Tough angled steel construction FROM ONLY DOUBLE DOUBLE PER PER PAIR £39.98 £47.98 inc.VAT EXC.VAT Model Capacity exc.VAT inc.VAT CR2 2000kg £39.98 £47.98 CRW25 2500kg £47.99 £57.59 18V ½" IMPACT WRENCHES 3 forward and reverse gears CIR18LIC 2X2AH Model Desc Batteries exc.VAT inc.VAT CCIW160* Cordless 2X 2AH LI-ION £99.98 £119.98 CIR18LIC• Cordless, Brushless 2X 2AH LI-ION £119.95 £143.94 FROM ONLY DOUBLE DOUBLE FOOTER £99.98 £119.98 inc.VAT exc.VAT BRUSHLESS 450NM * WAS £131.98 inc.VAT • WAS £147.59 inc.VAT INVERTER GENERATORS 12V battery charging facility model Max Output Weight KG exc.VAT inc.VAT IG950D 800W 9.3 £219.00 £262.80 IG1200D 1100W 12.4 £279.00 £334.80 IG1700F 1700W 22 £259.00 £310.80 IG2000D 1800W 19.4 £399.00 £478.80 IG3500AF* 3400W 35 £379.00 £454.80 IG2200A 2200W 26.6 £429.00 £514.80 IG2200A FROM ONLY DOUBLE DOUBLE FOOTER £219.00 £262.80 inc.VAT exc.VAT * WAS £466.80 inc.VAT ALSO AUTOMATIC BATTERY CHARGERS IN STOCK MIG WELDERS Quality machines from Britain’s leading supplier See online for included accessories HEADER EXC.VAT FROM ONLY £298.80 inc.VAT £249.00 135TE model Min-Max Amps exc.VAT inc.VAT PRO90 24-90 £249.00 £298.80 135TE Turbo# 30-130 £289.98 £347.98 151TE Turbo 30-150 £345.00 £414.00 SIZES UPTO 260 AMPS IN STOCK # WAS £356.39 inc.VAT INDUSTRIAL AIR COMPRESSORS Top quality belt driven air compressors for industrial & commercial users inc; garages, factories, workshops and farms. 10 bar/150psi max working pressure XEV16/100 MODEL AIR. DISP CFM MOTOR (HP) AIR RCVR EXC.VAT INC.VAT XEV16/100 (OL)†* 14 3 100ltr £589.00 £706.80 XEV16/150 (OL)†* 14 3 150ltr £659.00 £790.80 XEV16/200(OL)†* 14 3 200ltr £719.00 £862.80 XEV16/150(400V)† 14 3 150ltr £699.00 £838.80 XE18/200 (OL)†* 18 4 200ltr £759.00 £910.80 XE36C200† 30 7.5HP 200Ltr £1199.00 £1438.80 XE29/270†* 28 2X3HP 270Ltr £1399.00 £1678.80 XE37/270 (OL)†* 36 2x 4 270ltr £1479.00 £1774.80 SE46C270† 40 10HP 270Ltr £2129.00 £2554.80 HEADER exc.VAT FROM ONLY £706.80 inc.VAT £589.00 †V-Twin *230V JUMP STARTS 1 TONNE STRUT SPRING COMPRESSOR SSC1000G FROM ONLY DOUBLE DOUBLE FOOTER £189.98 £227.98 inc.VAT exc.VAT Hydraulically powered, foot control operated device Adjustable spring retainers Springs up to 400mm diameter & 520mm in length FROM ONLY DOUBLE DOUBLE FOOTER £179.98 £215.98 inc.VAT exc.VAT FROM ONLY DDOOUUBBLLEE FOOTER £96.99 £116.39 inc.VAT exc.VAT DIAGNOSTICS CEOBDPRO PRICE CUT DOUBLE DOUBLE WAS £103.19 inc.VAT £79.98 £95.98 inc.VAT exc.VAT Professional Engine Diagnostic & EOBD/ OBD ll Fault Code Reader BEST SELLER BARNSLEY Pontefract Rd, Barnsley, S71 1EZ 01226 732297 B’HAM GREAT BARR 4 Birmingham Rd. 0121 358 7977 B’HAM HAY MILLS 1152 Coventry Rd, Hay Mills 0121 7713433 BOLTON 1 Thynne St. BL3 6BD 01204 365799 BRADFORD 105-107 Manningham Lane. BD1 3BN 01274 390962 BRIGHTON 123 Lewes Rd, BN2 3QB 01273 915999 BRISTOL 1-3 Church Rd, Lawrence Hill. BS5 9JJ 0117 935 1060 BURTON UPON TRENT 12a Lichfield St. DE14 3QZ 01283 564 708 CAMBRIDGE 181-183 Histon Road, Cambridge. CB4 3HL 01223 322675 CARDIFF 44-46 City Rd. CF24 3DN 029 2046 5424 CARLISLE 85 London Rd. CA1 2LG 01228 591666 CHELTENHAM 84 Fairview Road. GL52 2EH 01242 514 402 CHESTER 43-45 St. James Street. CH1 3EY 01244 311258 COLCHESTER 4 North Station Rd. CO1 1RE 01206 762831 COVENTRY Bishop St. CV1 1HT 024 7622 4227 CROYDON 423-427 Brighton Rd, Sth Croydon 020 8763 0640 DARLINGTON 214 Northgate. DL1 1RB 01325 380 841 DEAL (KENT) 182-186 High St. CT14 6BQ 01304 373 434 DERBY Derwent St. DE1 2ED 01332 290 931 DONCASTER Wheatley Hall Road 01302 245 999 DUNDEE 24-26 Trades Lane. DD1 3ET 01382 225 140 EDINBURGH 163-171 Piersfield Terrace 0131 659 5919 EXETER 16 Trusham Rd. EX2 8QG 01392 256 744 GATESHEAD 50 Lobley Hill Rd. NE8 4YJ 0191 493 2520 GLASGOW 280 Gt Western Rd. G4 9EJ 0141 332 9231 GLOUCESTER 221A Barton St. GL1 4HY 01452 417 948 GRIMSBY ELLIS WAY, DN32 9BD 01472 354435 HULL 8-10 Holderness Rd. HU9 1EG 01482 223161 ILFORD 746-748 Eastern Ave. IG2 7HU 0208 518 4286 IPSWICH Unit 1 Ipswich Trade Centre, Commercial Road 01473 221253 LEEDS 227-229 Kirkstall Rd. LS4 2AS 0113 231 0400 LEICESTER 69 Melton Rd. LE4 6PN 0116 261 0688 LINCOLN Unit 5. The Pelham Centre. LN5 8HG 01522 543 036 LIVERPOOL 80-88 London Rd. L3 5NF 0151 709 4484 LONDON CATFORD 289/291 Southend Lane SE6 3RS 0208 695 5684 LONDON 6 Kendal Parade, Edmonton N18 020 8803 0861 LONDON 503-507 Lea Bridge Rd. Leyton, E10 020 8558 8284 LUTON Unit 1, 326 Dunstable Rd, Luton LU4 8JS 01582 728 063 MAIDSTONE 57 Upper Stone St. ME15 6HE 01622 769 572 MANCHESTER ALTRINCHAM 71 Manchester Rd. Altrincham 0161 9412 666 MANCHESTER CENTRAL 209 Bury New Road M8 8DU 0161 241 1851 MANCHESTER OPENSHAW Unit 5, Tower Mill, Ashton Old Rd 0161 223 8376 MANSFIELD 169 Chesterfield Rd. 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